Weco Hospitality is seeking a Customer Service Representative to join our team! This will be a remote position, we are looking for someone with an amazing attitude who is always ready to help customers and wants to grow within the company!
Great working environment! We value teamwork and openness! We believe in being open to change and continuous improvement, and we always try to do the right thing. We also believe that our associates are valuable and we all have a responsibility to provide them with the best customer service possible!
Responsibilities
Deliver an outstanding store experience that improves customer loyalty.
Help our clients identify the right solutions to customer billing, technical, and/or account issues.
Problem solve and make professional judgement on whether customers qualify for the in-store services that the firm's clients offer.
Participate in the company's social media campaigns
Develop strong leadership and interpersonal skills.
Driving sales through retail promotions with a positive attitude!
Qualifications
Previous experience in Marketing, Retail, Food Industry, Customer Service, and Sales is a plus, but not required!
Ability to build rapport with clients
Effective listening skills
Strong negotiation and leadership skills
Deadline and results-oriented
Self-motivated and proactive qualities
Ability to effectively communicate with customers, peers, and management
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Customer Service Representative
Weco Hospitality is seeking a Customer Service Representative to join our team! This will be a remote position, we are looking for someone with an amazing attitude who is always ready to help customers and wants to grow within the company!
Great working environment! We value teamwork and openness! We believe in being open to change and continuous improvement, and we always try to do the right thing. We also believe that our associates are valuable and we all have a responsibility to provide them with the best customer service possible!
Responsibilities
Deliver an outstanding store experience that improves customer loyalty.
Help our clients identify the right solutions to customer billing, technical, and/or account issues.
Problem solve and make professional judgement on whether customers qualify for the in-store services that the firm's clients offer.
Participate in the company's social media campaigns
Develop strong leadership and interpersonal skills.
Driving sales through retail promotions with a positive attitude!
Qualifications
Previous experience in Marketing, Retail, Food Industry, Customer Service, and Sales is a plus, but not required!
Ability to build rapport with clients
Effective listening skills
Strong negotiation and leadership skills
Deadline and results-oriented
Self-motivated and proactive qualities
Ability to effectively communicate with customers, peers, and management
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
What You'll Do
Deliver an outstanding store experience that improves customer loyalty.
Help our clients identify the right solutions to customer billing, technical, and/or account issues.
Problem solve and make professional judgement on whether customers qualify for the in-store services that the firm's clients offer.
Participate in the company's social media campaigns
Develop strong leadership and interpersonal skills.
Driving sales through retail promotions with a positive attitude!
