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Overview

Company
ABM
Location
all cities, OR 38
Employment type
On-site
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  • Solutions Consultant 2 (38)
  • Transportation Supervising Engineer (Construction Engineering) (38)
  • Manager, Environmental Services (38)
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  • Remote Equity Research Analyst ($100/hr) at Des Plaines, Illinois (20)
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ABMVerified Employer

Business Services & Consulting • all cities, OR 38

Digital Engagement Manager (38)

all cities, OR 38On-sitePosted 1 day ago
Business Services & Consulting

About the Role

Digital Engagement Manager

We are seeking a highly creative and strategic Digital Engagement Manager to join our Digital Experience Design team. This role will be responsible for executing the strategic direction of technology-focused content across digital experiences, ensuring complextechnical concepts are translated into compelling, intuitive, and engaging narratives.

The ideal candidate is a natural storyteller who can transform high-level ideas into tangible content deliverables that resonate with diverse audiences. They will collaborate closely with cross-functional teams and stakeholders across the organization to develop innovative content that supports business objectives, enhances user experiences, and elevates technology initiatives.

This role requires a blend of an ability to translate strategic requirements into operational content deliverables, stakeholder management, and creative thinking. The role is currently a single contributor role with an opportunity to manage a team in the future.

Responsibilities

Key Responsibilities

  • Operationalization of user engagement
  • Collaborate on the development of a strategic vision for technology-related engagement across digital experiences.
  • Partner with teams to establish engagement frameworks, standards, and best practices that align with organizational goals and user needs.
  • Identify opportunities to enhance effectiveness, clarity, and impact of technology engagement.
  • Ensure initiatives support broader digital experience and business strategies.
  • Content Development and Storytelling
  • Translate complex technical concepts into engaging, user-friendly, and impactful engagements.
  • Create compelling engagement initiatives that effectively and creatively support technology solutions, innovations, and business value driven initiatives.
  • Guide the development of engagement assets
  • Ensure user experience consistency for technology digital touchpoints.

Stakeholder Collaboration

  • Partner with communications, technology leaders, subject matter experts, product teams, design teams, and business stakeholders to identify engagement opportunities and priorities.
  • Facilitate discussions to gather information, align messaging, and drive initiatives forward.
  • Build strong relationships across the organization to ensure successful collaboration and delivery.
  • Project Management & Execution
  • Manage multiple concurrent projects while maintaining quality and meeting deadlines.
  • Adapt quickly to changing priorities and business needs.
  • Drive projects from concept through execution and delivery.
Qualifications

Qualifications

Required

  • Bachelor's degree in Communications, Marketing, Journalism, English, Digital Media, Technology, or a related field.
  • Minimum 3 years of experience in engagement strategy, communications, technical content development, digital content management, or a similar role.
  • Experience leading engagement initiatives and collaborating with cross-functional stakeholders.
  • Strong written, verbal, and presentation communication skills.
  • Demonstrated ability to translate complex technical concepts into clear, compelling engagement initiatives.
  • Proven stakeholder management and relationship-building skills.
  • Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously.
  • Strong organizational skills with exceptional attention to detail.
  • High degree of flexibility, adaptability, and resilience under pressure.

Key Competencies

  • Adaptability and Flexibility
  • Collaboration and Influence
  • Content Strategy
  • Creative Problem Solving
  • Executive Communication
  • Project Management
  • Relationship Building
  • Stakeholder Management
  • Strategic Thinking
  • Team Leadership
  • Technology Storytelling
  • User-Centered Thinking
About Us

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions.Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution.With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.

Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.ABM: Driving possibility, together.ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status.ABM is committed to working with and providing reasonable accommodation to individuals with disabilities.

If you have a disability and need assistance in completing the employment application, please call 888-328-8606.We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.ABM participates in the U.S.Department of Homeland Security E-Verify program.E-Verify is an internet-based system used to electronically confirm employment eligibility.ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military.

With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.ABM directs all applicants to apply at www.abm.com/careers.ABM does not accept unsolicited resumes or submissions outside of this portal.Applicants should submit their application by clicking Apply Now.For more information, visit www.abm.com

Job Info
  • Job Identification 158389
  • Posting Date 06/25/2026, 03:31 PM
  • Job Schedule Full time
  • Locations Dunwoody, GA, United States
  • Job Category Information Technology
  • Work Days Full Time Days
  • Workplace Remote
Digital Engagement Manager

We are seeking a highly creative and strategic Digital Engagement Manager to join our Digital Experience Design team. This role will be responsible for executing the strategic direction of technology-focused content across digital experiences, ensuring complextechnical concepts are translated into compelling, intuitive, and engaging narratives.

The ideal candidate is a natural storyteller who can transform high-level ideas into tangible content deliverables that resonate with diverse audiences. They will collaborate closely with cross-functional teams and stakeholders across the organization to develop innovative content that supports business objectives, enhances user experiences, and elevates technology initiatives.

This role requires a blend of an ability to translate strategic requirements into operational content deliverables, stakeholder management, and creative thinking. The role is currently a single contributor role with an opportunity to manage a team in the future.

Responsibilities

Key Responsibilities

  • Operationalization of user engagement
  • Collaborate on the development of a strategic vision for technology-related engagement across digital experiences.
  • Partner with teams to establish engagement frameworks, standards, and best practices that align with organizational goals and user needs.
  • Identify opportunities to enhance effectiveness, clarity, and impact of technology engagement.
  • Ensure initiatives support broader digital experience and business strategies.
  • Content Development and Storytelling
  • Translate complex technical concepts into engaging, user-friendly, and impactful engagements.
  • Create compelling engagement initiatives that effectively and creatively support technology solutions, innovations, and business value driven initiatives.
  • Guide the development of engagement assets
  • Ensure user experience consistency for technology digital touchpoints.

Stakeholder Collaboration

  • Partner with communications, technology leaders, subject matter experts, product teams, design teams, and business stakeholders to identify engagement opportunities and priorities.
  • Facilitate discussions to gather information, align messaging, and drive initiatives forward.
  • Build strong relationships across the organization to ensure successful collaboration and delivery.
  • Project Management & Execution
  • Manage multiple concurrent projects while maintaining quality and meeting deadlines.
  • Adapt quickly to changing priorities and business needs.
  • Drive projects from concept through execution and delivery.
Qualifications

Qualifications

Required

  • Bachelor's degree in Communications, Marketing, Journalism, English, Digital Media, Technology, or a related field.
  • Minimum 3 years of experience in engagement strategy, communications, technical content development, digital content management, or a similar role.
  • Experience leading engagement initiatives and collaborating with cross-functional stakeholders.
  • Strong written, verbal, and presentation communication skills.
  • Demonstrated ability to translate complex technical concepts into clear, compelling engagement initiatives.
  • Proven stakeholder management and relationship-building skills.
  • Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously.
  • Strong organizational skills with exceptional attention to detail.
  • High degree of flexibility, adaptability, and resilience under pressure.

Key Competencies

  • Adaptability and Flexibility
  • Collaboration and Influence
  • Content Strategy
  • Creative Problem Solving
  • Executive Communication
  • Project Management
  • Relationship Building
  • Stakeholder Management
  • Strategic Thinking
  • Team Leadership
  • Technology Storytelling
  • User-Centered Thinking
About Us

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions.Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution.With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.

Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.ABM: Driving possibility, together.ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status.ABM is committed to working with and providing reasonable accommodation to individuals with disabilities.

If you have a disability and need assistance in completing the employment application, please call 888-328-8606.We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.ABM participates in the U.S.Department of Homeland Security E-Verify program.E-Verify is an internet-based system used to electronically confirm employment eligibility.ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military.

With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.ABM directs all applicants to apply at www.abm.com/careers.ABM does not accept unsolicited resumes or submissions outside of this portal.Applicants should submit their application by clicking Apply Now.For more information, visit www.abm.com

Job Info
  • Job Identification 158389
  • Posting Date 06/25/2026, 03:31 PM
  • Job Schedule Full time
  • Locations Dunwoody, GA, United States
  • Job Category Information Technology
  • Work Days Full Time Days
  • Workplace Remote

What You'll Do

Operationalization of user engagement
Collaborate on the development of a strategic vision for technology-related engagement across digital experiences.
Partner with teams to establish engagement frameworks, standards, and best practices that align with organizational goals and user needs.
Identify opportunities to enhance effectiveness, clarity, and impact of technology engagement.
Ensure initiatives support broader digital experience and business strategies.
Content Development and Storytelling

Skills & Technologies

Business Services & Consulting

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