Job Description
The incumbent will be responsible for LC, Guarantees, Amendments, Cancellations, Closures, Claims and Other Miscellaneous activities as per Bank's internal policies, SOP's as well as ICC guidelines and authorising the transactions in the processing system. The coverage will be all the areas of Trade Finance for various business segments.
Key Result Areas
- All processing should be as per SOP/OPM's and UCP/ISBP/ISP as applicable and charges recovery to be as per the extant guidelines.
- Perform sanction checking of relevant parties in documents
- Handle Commodity Trade Operations documents
- Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages
- Ad-hoc tasks given by the Team Head
- Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.
- No revenue leakage due to miss out in charges collection
- No outstanding reconciliation entries pending in Nostro or Internal accounts.
- Multi-discipline, multi-cultural work force involving financial and non-financial processes across UAE & IBG
- Competitive environment, constant endeavor to maintain edge in the market, Quality of service is the key in this model, has to cater to different business segments(CIBG/RBG/IBG) as per distinguished needs.
- Understanding and accurate analysis/interpretation of ICC publication as well as remaining abreast to the global compliance scenarios, Trade Based Money Laundering as well as Geo political situations is considered being proactive.
- Managing customers' expectations, Ideation and working on automation projects
- Participating in Team Huddles and showing enough Teamwork to provide solutions to any issues
- Ensure solutions are implemented on fast track basis and work closely with onshore unit to ensure seamless client delivery.
- Audit observations if any, must be closed in an effective and timely manner.
- Ensures efficient processing of transactions, adherence to service standard and quality services to both internal and external customers.
- Acts as an authorizer/maker for Import LG issuance/Amendments/cancellation and/or similar stages for Standby Letter of Credits/Claims.
- Ensures that the practice and procedures stated in relative manual have been strictly followed during the course of transaction processing.
- Recommends actions in relation to changes in law, Rules of International Chamber of Commerce, Government regulations and bank policies which will affect the import scenario.
- Taking corrective and preventive action based on Customer complaints, Ops error and quality/RCSA analysis.
- Recommend changes in SOP, OPM & ADM with an aim to improve service levels without compromising on controls.
- Recommend trainings and workshops to plug knowledge gap and embed 'Ownership of resolution' at grass-root level for effective results.
- Immediately escalates any error/customer complaints/service defect/issues raised by counter party to the manager.
- Shares responsibility with his/her seniors.
- Team management skills
Knowledge, Skills and Experience
- Bachelor's Degree
- At least 9-12 years of relevant working experiences in Trade Operations.
- Expert level knowledge in Understanding of Letter of Guarantee and Letter of Credit.
- Expert level knowledge of accounting entries and UATs.
- Understanding of amortization principles.
- Good communication skills, Team Management and interpersonal skills.
- Proficiency in MS Office (Word and Excel).
- Attentive to details, good analytical skills and interpersonal skills.
- Able to work under pressure, excellent organizational skills and good team player.
About Us
The leading financial institution in MENA While more than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first.Together, we pioneer key innovations and developments in banking and financial services.Our mandate?To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success.
Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.
Job Info
- Job Identification 5802
- Job Category MashreqBank
- Apply Before 07/31/2026, 12:00 AM
- Job Schedule Full time
- Locations Pakistan (Remote work (RW))
Job Description
The incumbent will be responsible for LC, Guarantees, Amendments, Cancellations, Closures, Claims and Other Miscellaneous activities as per Bank's internal policies, SOP's as well as ICC guidelines and authorising the transactions in the processing system. The coverage will be all the areas of Trade Finance for various business segments.
Key Result Areas
- All processing should be as per SOP/OPM's and UCP/ISBP/ISP as applicable and charges recovery to be as per the extant guidelines.
- Perform sanction checking of relevant parties in documents
- Handle Commodity Trade Operations documents
- Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages
- Ad-hoc tasks given by the Team Head
- Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.
- No revenue leakage due to miss out in charges collection
- No outstanding reconciliation entries pending in Nostro or Internal accounts.
- Multi-discipline, multi-cultural work force involving financial and non-financial processes across UAE & IBG
- Competitive environment, constant endeavor to maintain edge in the market, Quality of service is the key in this model, has to cater to different business segments(CIBG/RBG/IBG) as per distinguished needs.
- Understanding and accurate analysis/interpretation of ICC publication as well as remaining abreast to the global compliance scenarios, Trade Based Money Laundering as well as Geo political situations is considered being proactive.
- Managing customers' expectations, Ideation and working on automation projects
- Participating in Team Huddles and showing enough Teamwork to provide solutions to any issues
- Ensure solutions are implemented on fast track basis and work closely with onshore unit to ensure seamless client delivery.
- Audit observations if any, must be closed in an effective and timely manner.
- Ensures efficient processing of transactions, adherence to service standard and quality services to both internal and external customers.
- Acts as an authorizer/maker for Import LG issuance/Amendments/cancellation and/or similar stages for Standby Letter of Credits/Claims.
- Ensures that the practice and procedures stated in relative manual have been strictly followed during the course of transaction processing.
- Recommends actions in relation to changes in law, Rules of International Chamber of Commerce, Government regulations and bank policies which will affect the import scenario.
- Taking corrective and preventive action based on Customer complaints, Ops error and quality/RCSA analysis.
- Recommend changes in SOP, OPM & ADM with an aim to improve service levels without compromising on controls.
- Recommend trainings and workshops to plug knowledge gap and embed 'Ownership of resolution' at grass-root level for effective results.
- Immediately escalates any error/customer complaints/service defect/issues raised by counter party to the manager.
- Shares responsibility with his/her seniors.
- Team management skills
Knowledge, Skills and Experience
- Bachelor's Degree
- At least 9-12 years of relevant working experiences in Trade Operations.
- Expert level knowledge in Understanding of Letter of Guarantee and Letter of Credit.
- Expert level knowledge of accounting entries and UATs.
- Understanding of amortization principles.
- Good communication skills, Team Management and interpersonal skills.
- Proficiency in MS Office (Word and Excel).
- Attentive to details, good analytical skills and interpersonal skills.
- Able to work under pressure, excellent organizational skills and good team player.
About Us
The leading financial institution in MENA While more than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first.Together, we pioneer key innovations and developments in banking and financial services.Our mandate?To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success.
Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.
Job Info
- Job Identification 5802
- Job Category MashreqBank
- Apply Before 07/31/2026, 12:00 AM
- Job Schedule Full time
- Locations Pakistan (Remote work (RW))
