Business Services & Consulting • all cities, IL 15
Human Resource Assistant (15)
all cities, IL 15On-sitePosted 1 day ago
Business Services & Consulting
About the Role
HR Support Coordinator
Location: Charlotte, NC (Hybrid - 2 Days Onsite Weekly) Duration: 6-Month Contract with Potential for Extension Schedule: Monday-Friday, 9:00 AM - 6:00 PM Compensation: $18-$21/hour
We are seeking a detail-oriented and customer-focused HR professional to join a fast-paced Human Resources team supporting employee service and HR operations functions. This position will serve as a key resource for employees while also supporting critical HR document management, record maintenance, and administrative processes. The ideal candidate thrives in a high-volume environment, demonstrates exceptional attention to detail, and enjoys providing outstanding employee support.
Key Responsibilities
Serve as a primary point of contact for employee inquiries, providing professional and timely support.
Handle a high volume of employee interactions while maintaining accuracy and strong customer service.
Process, review, organize, and maintain confidential HR records and documentation.
Support HR document management activities, including scanning, indexing, filing, auditing, and record retention processes.
Ensure employee records are accurate, complete, and maintained in accordance with company policies and compliance requirements.
Track and follow up on outstanding documentation and employee requests.
Research and resolve discrepancies related to employee records and HR transactions.
Collaborate with HR, Benefits, Payroll, and management teams to ensure seamless employee support.
Maintain detailed notes and documentation within HR systems and databases.
Assist with administrative and operational projects as needed.
Qualifications
3+ years of experience in Human Resources, HR Shared Services, Employee Services, Benefits Administration, HR Operations, or a customer service-focused administrative environment.
Strong customer service background with the ability to manage high-volume employee interactions.
Experience handling confidential information with professionalism and discretion.
Excellent organizational skills with strong attention to detail and follow-through.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office Suite, including Outlook, Excel, and Word.
Experience with HRIS systems such as SAP, Workday, PeopleSoft, ADP, or similar platforms is preferred.
Experience supporting HR records, document management, employee files, or compliance-related documentation is highly preferred.
Bachelor's degree preferred but not required based on relevant experience.
Ideal Candidate
We are looking for a polished and dependable HR professional who combines strong customer service skills with exceptional organization and attention to detail. Successful candidates will have experience supporting employees in a shared services, HR operations, or administrative environment and will be comfortable balancing employee support responsibilities with document management and records administration functions.
HR Support Coordinator
Location: Charlotte, NC (Hybrid - 2 Days Onsite Weekly) Duration: 6-Month Contract with Potential for Extension Schedule: Monday-Friday, 9:00 AM - 6:00 PM Compensation: $18-$21/hour
We are seeking a detail-oriented and customer-focused HR professional to join a fast-paced Human Resources team supporting employee service and HR operations functions. This position will serve as a key resource for employees while also supporting critical HR document management, record maintenance, and administrative processes. The ideal candidate thrives in a high-volume environment, demonstrates exceptional attention to detail, and enjoys providing outstanding employee support.
Key Responsibilities
Serve as a primary point of contact for employee inquiries, providing professional and timely support.
Handle a high volume of employee interactions while maintaining accuracy and strong customer service.
Process, review, organize, and maintain confidential HR records and documentation.
Support HR document management activities, including scanning, indexing, filing, auditing, and record retention processes.
Ensure employee records are accurate, complete, and maintained in accordance with company policies and compliance requirements.
Track and follow up on outstanding documentation and employee requests.
Research and resolve discrepancies related to employee records and HR transactions.
Collaborate with HR, Benefits, Payroll, and management teams to ensure seamless employee support.
Maintain detailed notes and documentation within HR systems and databases.
Assist with administrative and operational projects as needed.
Qualifications
3+ years of experience in Human Resources, HR Shared Services, Employee Services, Benefits Administration, HR Operations, or a customer service-focused administrative environment.
Strong customer service background with the ability to manage high-volume employee interactions.
Experience handling confidential information with professionalism and discretion.
Excellent organizational skills with strong attention to detail and follow-through.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office Suite, including Outlook, Excel, and Word.
Experience with HRIS systems such as SAP, Workday, PeopleSoft, ADP, or similar platforms is preferred.
Experience supporting HR records, document management, employee files, or compliance-related documentation is highly preferred.
Bachelor's degree preferred but not required based on relevant experience.
Ideal Candidate
We are looking for a polished and dependable HR professional who combines strong customer service skills with exceptional organization and attention to detail. Successful candidates will have experience supporting employees in a shared services, HR operations, or administrative environment and will be comfortable balancing employee support responsibilities with document management and records administration functions.
What You'll Do
Serve as a primary point of contact for employee inquiries, providing professional and timely support.
Handle a high volume of employee interactions while maintaining accuracy and strong customer service.
Process, review, organize, and maintain confidential HR records and documentation.
Support HR document management activities, including scanning, indexing, filing, auditing, and record retention processes.
Ensure employee records are accurate, complete, and maintained in accordance with company policies and compliance requirements.
Track and follow up on outstanding documentation and employee requests.
