Job Description
In your role as Client Account Manager for Large Corporate Accounts, you are the preferred contact for your clients and a key player in managing their risks. Your role is to provide strategic support, ensure impeccable service, and actively contribute to the commercial development of the portfolio. You act as advisor, partner, and analyst, ensuring to enhance client satisfaction and profitability.
Main duties 1. Portfolio management and development
- Ensure the overall follow-up of a portfolio of large corporate clients.
- Understand in depth their businesses, challenges, risks, and specific needs.
- Propose adapted and personalized solutions in line with their environment and objectives.
2. Commercial development
- Identify growth opportunities on existing accounts.
- Build and implement an annual commercial action plan.
- Contribute to revenue growth and the commercial strategy of the division.
3. Customer relationship & retention
- Maintain regular contact with key client contacts.
- Diversify and strengthen relationship levels to increase proximity and added value.
- Optimize customer satisfaction and ensure proactive management of needs.
4. Operational follow-up & internal coordination
- Ensure the proper execution of services and the quality of service provided.
- Detect and report any potential warning signs.
- Produce balances, analyses, and perspectives while ensuring their rigor and relevance.
- Work closely with internal teams (technical, compensation, business experts, etc.) to ensure a smooth and comprehensive service.
Qualifications
Requirements
Skills & experience
- Proven experience in managing a portfolio of large corporate clients, ideally in an IARD environment.
- Knowledge of IARD businesses and risks (DAB, liability, international programs…) appreciated.
- Good understanding of commercial issues and ability to identify opportunities.
Behavioral skills
- Excellent interpersonal skills and customer service orientation.
- Ability to work in a team and across departments.
- Rigor, organization, and analytical capacity.
- Proactivity, autonomy, and results orientation.
Who are we?
For more than 100 years, WTW in France is the partner of its clients SMEs, ETIs, or large private and public companies.
Major player in brokerage, WTW is an international consulting and brokerage firm that designs and proposes solutions in the fields of human resources, enterprise risks, and capital management to help its clients, SMEs, ETIs, and large private and public companies to better identify, know, quantify, and manage risks of all kinds.
The WTW group employs 45,000 employees and is present in more than 140 countries.
Why join us?
By joining us, you will benefit from:
- A comprehensive compensation package including a fixed salary, variable compensation, bonuses, and savings plans for salary and retirement.
- A flexible remote work schedule: up to 3 days of remote work possible per week. Do not hesitate to discuss this with your recruiter.
- A generous leave package: 30 days of paid leave, plus additional leave and other benefits aimed at ensuring an optimal balance between your professional and personal life.
- A rich internal mobility policy within the group: WTW offers numerous opportunities for evolution, national and international mobility, and skills development throughout your career.
- A wide range of training: Offering both in-person and online training, we provide a variety of programs such as insurance training, commercial training, public speaking sessions, professional efficiency, office and IT tools, and more.
For more information, follow us on LinkedIn:
WTW, an equal opportunity employer
We are committed to offering equal employment opportunities and providing accommodations and adjustments for all candidates, from the application process to interviews and working conditions. If you anticipate any obstacles, from the application process to your integration at WTW, please send an email to: candidate.helpdesk@willistowerswatson.com
Job Info
- Job Identification 202601631
- Job Category Client Relationship Management
- Posting Date 03/17/2026, 02:04 PM
- Locations Tour Hekla, Puteaux, 92800, FR
- Job Schedule Full time
Job Description
In your role as Client Account Manager for Large Corporate Accounts, you are the preferred contact for your clients and a key player in managing their risks. Your role is to provide strategic support, ensure impeccable service, and actively contribute to the commercial development of the portfolio. You act as advisor, partner, and analyst, ensuring to enhance client satisfaction and profitability.
Main duties 1. Portfolio management and development
- Ensure the overall follow-up of a portfolio of large corporate clients.
- Understand in depth their businesses, challenges, risks, and specific needs.
- Propose adapted and personalized solutions in line with their environment and objectives.
2. Commercial development
- Identify growth opportunities on existing accounts.
- Build and implement an annual commercial action plan.
- Contribute to revenue growth and the commercial strategy of the division.
3. Customer relationship & retention
- Maintain regular contact with key client contacts.
- Diversify and strengthen relationship levels to increase proximity and added value.
- Optimize customer satisfaction and ensure proactive management of needs.
4. Operational follow-up & internal coordination
- Ensure the proper execution of services and the quality of service provided.
- Detect and report any potential warning signs.
- Produce balances, analyses, and perspectives while ensuring their rigor and relevance.
- Work closely with internal teams (technical, compensation, business experts, etc.) to ensure a smooth and comprehensive service.
Qualifications
Requirements
Skills & experience
- Proven experience in managing a portfolio of large corporate clients, ideally in an IARD environment.
- Knowledge of IARD businesses and risks (DAB, liability, international programs…) appreciated.
- Good understanding of commercial issues and ability to identify opportunities.
Behavioral skills
- Excellent interpersonal skills and customer service orientation.
- Ability to work in a team and across departments.
- Rigor, organization, and analytical capacity.
- Proactivity, autonomy, and results orientation.
Who are we?
For more than 100 years, WTW in France is the partner of its clients SMEs, ETIs, or large private and public companies.
Major player in brokerage, WTW is an international consulting and brokerage firm that designs and proposes solutions in the fields of human resources, enterprise risks, and capital management to help its clients, SMEs, ETIs, and large private and public companies to better identify, know, quantify, and manage risks of all kinds.
The WTW group employs 45,000 employees and is present in more than 140 countries.
Why join us?
By joining us, you will benefit from:
- A comprehensive compensation package including a fixed salary, variable compensation, bonuses, and savings plans for salary and retirement.
- A flexible remote work schedule: up to 3 days of remote work possible per week. Do not hesitate to discuss this with your recruiter.
- A generous leave package: 30 days of paid leave, plus additional leave and other benefits aimed at ensuring an optimal balance between your professional and personal life.
- A rich internal mobility policy within the group: WTW offers numerous opportunities for evolution, national and international mobility, and skills development throughout your career.
- A wide range of training: Offering both in-person and online training, we provide a variety of programs such as insurance training, commercial training, public speaking sessions, professional efficiency, office and IT tools, and more.
For more information, follow us on LinkedIn:
WTW, an equal opportunity employer
We are committed to offering equal employment opportunities and providing accommodations and adjustments for all candidates, from the application process to interviews and working conditions. If you anticipate any obstacles, from the application process to your integration at WTW, please send an email to: candidate.helpdesk@willistowerswatson.com
Job Info
- Job Identification 202601631
- Job Category Client Relationship Management
- Posting Date 03/17/2026, 02:04 PM
- Locations Tour Hekla, Puteaux, 92800, FR
- Job Schedule Full time
