Field Service Engineer (17)

Field Service Engineer

Eos Energy Enterprises, Inc. is accelerating the shift to American energy independence with positively ingenious solutions that transform how the world stores power. Our breakthrough Znyth™ aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology. It is safe, scalable, efficient, sustainable, manufactured in the U.S., and the core of our innovative systems that today provides utility, industrial, and commercial customers with a proven, reliable energy storage alternative for 3 to 12-hour applications. Eos was founded in 2008 and is headquartered in Edison, New Jersey.

The Field Service Engineer will lead the efforts to ensure Eos energy storage systems are installed, commissioned, and operating as designed both domestically and internationally. In addition, the Field Service Engineer provides customer support and training, and works closely with system integration and manufacturing engineering to improve operations and reliability of the system.

Responsibilities

• Execute and ensure commissioning procedures and test protocols related to DC system and battery management system are followed and documented during commissioning.
• Collaborate with Systems Engineering to provide high level support onsite technical support.
• Create or revise system, customer-facing, and internal commissioning documentation.
• Perform testing on DC system and battery management system.
• Provide support for testing of complete system including BMS interface with AC system.
• Evaluate battery performance, including testing, of fielded systems.
• Collecting information and participate in root cause analysis and implementation of corrective action for any failures of fielded systems or components.
• Document test results, check lists and potential issues raising from commissioning or trouble shooting of systems.
• Execute handover of system Commissioning from project management team to warranty/service.
• Support System Integration team, testing and proving circuitry and protection related to the operation of large DC systems.
• Improving and optimizing aggregation and safety hardware.
• When needed, stand in as site lead. Be able to provide leadership & guidance to FSTs, Sr. FSTs, and 3rd party contractors.
• Other duties, responsibilities and activities may change or be assigned at any time with or without notice

Knowledge, Skills, and Abilities

• Ability to work independently, and proactively with minimal supervision and collaborate with Field Service Leadership.
• Ability to communicate challenges in a forthright and accurate manner.
• Solid Computer skills: Windows, Office, Programming (PLC, controls experience a plus)
• Awareness of electrical, crane, forklift and construction work safety.
• Understanding of DC Electrical systems and controls.
• Knowledge using electrical voltage meters and electrical testing equipment.
• Exceptional communication skills: ability to lead by example and through influence.
• Ability to travel domestically and internationally and work at field installations up to 100% of working time for up to three weeks at a time.
• Ability to work at great heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50 pounds frequently
• Attention to detail and high level of accuracy.
• Knowledge of the National Electrical Code.

Education and Experience

• Associate's degree or equivalent experience (electronics, electrical general) required.
• Minimum of three (3) years' experience in energy storage service and operations.
• Minimum of three (3) years' experience in renewables service and operations.
• Experience in applied problem-solving methodology.
• Knowledge using data acquisition tools, data logging, metering, and electrical instrumentation.
• Electrical safety training, NFPA70E or similar.
• Five (5) years' experience in renewables service and operations preferred.
• Medium Voltage/ Substation experience preferred.

Travel

• 100% - Local, Overnight/North America, International

Working Conditions

• Office Environment - Must be able to remain in a stationary position 50% of the time and occasionally move about inside the office to access file cabinets, office machinery, etc. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. May be required to exert up to 25 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body.
• Factory - The worker may be subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, vibration, moving vehicles, electrical current, exposure to temperature changes or exposure to chemicals. While performing the duties of this job, the employee may be exposed to fumes, airborne particles, odors, dust, mists, and gases. The noise level in the work environment can be loud. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Machinery operation requires the use of safety equipment to include but not limited to eye safety glasses, hearing protectors, work boots, and lab coats. May be required to exert up to 50 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body.
• Customer/Partner Locations – Employee may visit customer or partner locations that may be comprised of office, manufacturing floor, laboratory environments and construction sites depending on the location and reason for visit.