VP of Client Success & Growth (20)

VP Of Client Success & Growth

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a VP of Client Success & Growth based in the United States.

This is a senior leadership role responsible for driving both client retention and aggressive account expansion across high-value enterprise relationships.You will operate at the intersection of client success, strategic growth, and business development, owning the full lifecycle of major accounts while actively identifying new revenue opportunities.The role requires a strong blend of commercial acumen and hands-on leadership, with direct responsibility for shaping outcomes across complex, multi-divisional client organizations.You will work closely with executive stakeholders while also guiding internal delivery teams to ensure execution excellence.

This position reports directly to the CRO and plays a central role in defining how enterprise growth is achieved and scaled.It is a fully remote role with global coordination and US business hours alignment.

Accountabilities:

• Own and drive strategic growth across enterprise accounts, focusing on both retention and expansion of high-value client relationships
• Lead proactive business development efforts, identifying new opportunities within existing accounts and pursuing new enterprise prospects
• Serve as the primary strategic point of contact for large, multi-divisional clients, ensuring alignment across all stakeholders
• Translate client needs into actionable strategies and guide internal execution teams to deliver high-impact outcomes
• Oversee campaign performance and ensure accountability for results, quality, and long-term client satisfaction
• Collaborate closely with internal specialists to shape solutions, provide direction, and optimize delivery performance
• Continuously challenge assumptions, uncover unmet client needs, and drive innovation in account strategy
• Act as an owner of outcomes, ensuring every engagement contributes to measurable business growth

Requirements:

• 10+ years of experience in marketing, account management, client success, or strategic growth roles
• Proven track record in enterprise-level business development and managing complex stakeholder environments
• Strong ability to engage and influence senior executives and decision-makers in large organizations
• Deep understanding of marketing systems, performance frameworks, and data-driven growth strategies
• Experience leading cross-functional teams and translating strategy into execution
• Strong commercial mindset with the ability to identify and unlock expansion opportunities
• Excellent communication, negotiation, and relationship management skills
• High level of autonomy, ownership, and comfort operating in fast-paced, high-growth environments
• Bonus: experience building scalable data or performance frameworks for measurable campaign success

Benefits:

• Competitive contractor compensation with performance-driven upside potential
• Fully remote global work environment aligned with US business hours
• High autonomy with direct access to executive leadership (CRO reporting line)
• Opportunity to shape enterprise growth strategy across major client accounts
• Exposure to complex, high-impact marketing and growth initiatives
• Collaborative, performance-driven culture focused on long-term client success