Director, Special Investigations Unit
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the "12 Angry Seniors." Their mission continues to guide everything we do.
Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.
Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.
At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.
The Director, Special Investigations Unit position reports directly to the Vice President of Internal Audit Services and will have primary responsibility in the development of overall SIU strategies/infrastructure, assists the Vice President to lead and oversee the Special Investigations Unit function and SIU activities.
You Will
- Lead and develop the SIU Infrastructure. Oversee and responsible for the activities of SIU for accurate and timely investigative cases.
- Manages and responsible for resolving complex investigative cases and/or issues to ensure accurate, cost effective, and compliant operations. Conduct FWA training/education with staff and departments across the organization which includes all portfolio companies (Welcome Health, Healthcare In Action, Homebase, myPlace Health).
- Develop FWA and protocols for the health delivery model for the portfolio companies. Manages the overall supervision, planning, organization, and execution of SCAN's fraud, waste, and abuse program. Works closely with the VP of Internal Audit regarding strategy.
- Leads and supports the activities of the SIU team to ensure accurate and timely audits and investigations. Interprets audit results and assists health plan executives in the development of appropriate action plans to address identified issues, including but not limited to financial recovery efforts. Monitors, oversees, and evaluates vendors performing audit and recovery activities.
- Identifies and directs the implementation of qualified personnel with appropriate expertise, improved processes, and new technologies. Ensures compliance with all state and federal regulations for fraud, waste, and abuse, including but not limited to reporting obligations. In collaboration with Legal, responds to all legal inquiries including subpoenas and court appearances.
- Attends federal and state fraud meetings and industry events and training. Works closely with VP of Internal Audit with SCAN Group Board Compliance Committee materials related to FWA. Develop fraud risk assessment.
- Coordinates participation in FWA/SIU industry associations, coalitions, and stakeholder groups, leveraging participation in those organizations to support the FWA program. Builds and maintains strong relationships with federal and state regulators, investigatory units, and enforcement agencies.
- Helps lead a culture of compliance with applicable laws and regulations, corporate citizenship, and diversity, equity, inclusion, and belonging. Provides on-going guidance to senior and mid-level management at the portfolio companies with matters related to FWA.
- We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
- Actively support the achievement of SCAN's Vision and Goals.
- Other duties as assigned.
Your Qualifications
- Bachelor's Degree or equivalent experience
- 10+ years related compliance, FWA, and/or special investigation experience in managed-care or CMS.
- Prior experience working with regulatory agencies such as CMS, HHS, and OIG
- Risk Adjustment and Coding experience/expertise preferred.
- 3+ years of experience within healthcare industry, preferred.
- Certified Criminal Justice Specialist (CCJS), preferred
- Accredited Health Care Fraud Investigator (AHFI), Strongly preferred
- Certified Fraud Examiner (CFE), preferred
- Certified Healthcare Compliance (CHC), preferred
What's in it for you?
- Base Pay Range: $147,000-$190,000, Salary
- Work Mode: Mostly Remote
- An annual employee bonus program
- Robust Wellness Program
- Generous paid-time-off (PTO)
- 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
- Excellent 401(k) Retirement Saving Plan with employer match
- Robust employee recognition program
- Tuition reimbursement
- An opportunity to become part of a team that makes a difference to our members and our community every day!
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Director, Special Investigations Unit
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the "12 Angry Seniors." Their mission continues to guide everything we do.
Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.
Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.
At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.
The Director, Special Investigations Unit position reports directly to the Vice President of Internal Audit Services and will have primary responsibility in the development of overall SIU strategies/infrastructure, assists the Vice President to lead and oversee the Special Investigations Unit function and SIU activities.
You Will
- Lead and develop the SIU Infrastructure. Oversee and responsible for the activities of SIU for accurate and timely investigative cases.
- Manages and responsible for resolving complex investigative cases and/or issues to ensure accurate, cost effective, and compliant operations. Conduct FWA training/education with staff and departments across the organization which includes all portfolio companies (Welcome Health, Healthcare In Action, Homebase, myPlace Health).
- Develop FWA and protocols for the health delivery model for the portfolio companies. Manages the overall supervision, planning, organization, and execution of SCAN's fraud, waste, and abuse program. Works closely with the VP of Internal Audit regarding strategy.
- Leads and supports the activities of the SIU team to ensure accurate and timely audits and investigations. Interprets audit results and assists health plan executives in the development of appropriate action plans to address identified issues, including but not limited to financial recovery efforts. Monitors, oversees, and evaluates vendors performing audit and recovery activities.
- Identifies and directs the implementation of qualified personnel with appropriate expertise, improved processes, and new technologies. Ensures compliance with all state and federal regulations for fraud, waste, and abuse, including but not limited to reporting obligations. In collaboration with Legal, responds to all legal inquiries including subpoenas and court appearances.
- Attends federal and state fraud meetings and industry events and training. Works closely with VP of Internal Audit with SCAN Group Board Compliance Committee materials related to FWA. Develop fraud risk assessment.
- Coordinates participation in FWA/SIU industry associations, coalitions, and stakeholder groups, leveraging participation in those organizations to support the FWA program. Builds and maintains strong relationships with federal and state regulators, investigatory units, and enforcement agencies.
- Helps lead a culture of compliance with applicable laws and regulations, corporate citizenship, and diversity, equity, inclusion, and belonging. Provides on-going guidance to senior and mid-level management at the portfolio companies with matters related to FWA.
- We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
- Actively support the achievement of SCAN's Vision and Goals.
- Other duties as assigned.
Your Qualifications
- Bachelor's Degree or equivalent experience
- 10+ years related compliance, FWA, and/or special investigation experience in managed-care or CMS.
- Prior experience working with regulatory agencies such as CMS, HHS, and OIG
- Risk Adjustment and Coding experience/expertise preferred.
- 3+ years of experience within healthcare industry, preferred.
- Certified Criminal Justice Specialist (CCJS), preferred
- Accredited Health Care Fraud Investigator (AHFI), Strongly preferred
- Certified Fraud Examiner (CFE), preferred
- Certified Healthcare Compliance (CHC), preferred
What's in it for you?
- Base Pay Range: $147,000-$190,000, Salary
- Work Mode: Mostly Remote
- An annual employee bonus program
- Robust Wellness Program
- Generous paid-time-off (PTO)
- 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
- Excellent 401(k) Retirement Saving Plan with employer match
- Robust employee recognition program
- Tuition reimbursement
- An opportunity to become part of a team that makes a difference to our members and our community every day!
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
