The Client is seeking an experienced Senior ServiceNowDeveloper to support ongoing ServiceNow platform development, enhancement, and implementation initiatives. The ideal candidate will have strong hands-on experience with ServiceNow development, ITSM, CSM, workflow automation, integrations, Service Catalog, and Service Portal/Employee Center. This role requires participation in ServiceNow implementation projects and the ability to work independently while collaborating with technical and business teams.
Key Responsibilities
Design, develop, configure, test, and deploy ServiceNow solutions.
Develop and maintain Service Catalog items, workflows, and Flow Designer automations.
Enhance and support Service Portal / Employee Center capabilities.
Configure and maintain Knowledge Management structures and governance.
Support full lifecycle ServiceNow implementations, module deployments, and migrations.
Develop and maintain integrations using REST and SOAP APIs.
Create dashboards, reports, and performance analytics.
Develop technical documentation, processes, and knowledge articles.
Collaborate with stakeholders to gather requirements and deliver solutions.
Required Qualifications
3+ years of hands-on ServiceNow Development and Administration experience.
Experience participating in ServiceNow implementation projects.
Experience with ServiceNow integrations using REST/SOAP APIs.
Knowledge of CMDB and HRSD modules.
Strong understanding of ITIL processes and Change Management.
Excellent communication and documentation skills.
Preferred Qualifications
Experience working in Higher Education or Government environments.
ServiceNow Certifications:
Certified System Administrator (CSA)
Certified Application Developer (CAD)
Certified Implementation Specialist (CIS-ITSM or CIS-CSM)
Required skills:
Deep understanding of ServiceNow best practices, workflows, customization, Client Scripts, Business Rules, UI Policies, and integration protocols.
Must have direct, hands-on experience implementing ServiceNow or serving as an active member of a core ServiceNow implementation team
Strong technical knowledge and implementation experience with ServiceNow ITSM and CSM. Deep understanding of ServiceNow best practices, workflows, customization, Client Scripts, Business Rules, UI Policies, and integration protocols.
Solid understanding of ITIL frameworks, change management, and continuous process improvement activities
The Client is seeking an experienced Senior ServiceNowDeveloper to support ongoing ServiceNow platform development, enhancement, and implementation initiatives. The ideal candidate will have strong hands-on experience with ServiceNow development, ITSM, CSM, workflow automation, integrations, Service Catalog, and Service Portal/Employee Center. This role requires participation in ServiceNow implementation projects and the ability to work independently while collaborating with technical and business teams.
Key Responsibilities
Design, develop, configure, test, and deploy ServiceNow solutions.
Develop and maintain Service Catalog items, workflows, and Flow Designer automations.
Enhance and support Service Portal / Employee Center capabilities.
Configure and maintain Knowledge Management structures and governance.
Support full lifecycle ServiceNow implementations, module deployments, and migrations.
Develop and maintain integrations using REST and SOAP APIs.
Create dashboards, reports, and performance analytics.
Develop technical documentation, processes, and knowledge articles.
Collaborate with stakeholders to gather requirements and deliver solutions.
Required Qualifications
3+ years of hands-on ServiceNow Development and Administration experience.
Experience participating in ServiceNow implementation projects.
Experience with ServiceNow integrations using REST/SOAP APIs.
Knowledge of CMDB and HRSD modules.
Strong understanding of ITIL processes and Change Management.
Excellent communication and documentation skills.
Preferred Qualifications
Experience working in Higher Education or Government environments.
ServiceNow Certifications:
Certified System Administrator (CSA)
Certified Application Developer (CAD)
Certified Implementation Specialist (CIS-ITSM or CIS-CSM)
Required skills:
Deep understanding of ServiceNow best practices, workflows, customization, Client Scripts, Business Rules, UI Policies, and integration protocols.
Must have direct, hands-on experience implementing ServiceNow or serving as an active member of a core ServiceNow implementation team
Strong technical knowledge and implementation experience with ServiceNow ITSM and CSM. Deep understanding of ServiceNow best practices, workflows, customization, Client Scripts, Business Rules, UI Policies, and integration protocols.
Solid understanding of ITIL frameworks, change management, and continuous process improvement activities
What You'll Do
Design, develop, configure, test, and deploy ServiceNow solutions.
Develop and maintain Service Catalog items, workflows, and Flow Designer automations.
Enhance and support Service Portal / Employee Center capabilities.
Configure and maintain Knowledge Management structures and governance.
Support full lifecycle ServiceNow implementations, module deployments, and migrations.
Develop and maintain integrations using REST and SOAP APIs.
