Director of Technology Resiliency (11)

Position Summary

Our Client's Corporate Technology organization is seeking a leader to own and evolve the Technology Resiliency and Recovery program. This role is responsible for designing, operationalizing, and continuously improving resilience capabilities across hybrid,cloud-native, and SaaS platforms, ensuring the organization can anticipate, withstand, recover from, and adapt to disruptive events.

The role goes beyond traditional disaster recovery and focuses on end-to-end service resilience, aligning technology recovery objectives with business impact tolerance, cyber resilience requirements, and regulatory expectations.

Duties & Responsibilities

Technology Resiliency Strategy & Governance

• Own and lead the enterprise Technology Resiliency Program, including strategy, policies, standards, metrics, and continuous improvement frameworks.
• Define and maintain resilience design patterns aligned to cloud-first, zero trust, and assume-breach principles.
• Translate business impact tolerances into measurable recovery objectives (RTO, RPO, RLO, MTPD) across services and platforms.

Architecture & Engineering Enablement

• Partner with Infrastructure, Application, Cloud, and Security Architecture teams to embed resilience-by-design into:
  • Azure and multi-cloud platforms
  • Hybrid workloads
  • Identity, directory, and shared services
  • Critical SaaS dependencies
• Influence architectural decisions related to high availability, regional diversity, backup isolation, restore assurance, and cyber recovery.

Planning, Testing & Validation

• Lead the creation, maintenance, and execution of Technology Recovery Plans and Service Resilience Scenarios.
• Evolve testing from scheduled tabletop exercises to realistic simulations, including:
  • Region failures
  • Identity compromise
  • Ransomware and destructive attacks
  • Supplier and SaaS outages
• Establish automated or metrics-driven recovery validation where feasible, including restore testing and recovery evidence.

Incident & Crisis Partnership

• Act as a senior technology partner during major incidents and enterprise crises, supporting command decisions related to recovery sequencing and trade-offs.

• Collaborate closely with Information Security, Business Continuity, Risk Management, Legal, Audit, and Communications functions.
• Support post-incident reviews focused on systemic resilience improvements, not just corrective actions.

Vendor & Third-Party Resilience

• Govern the resilience posture of technology vendors and managed services, including cloud providers, backup platforms, and critical SaaS services.
• Assess concentration risk, shared responsibility models, and exit strategies for key technology dependencies.
• Track emerging technologies and industry practices related to cyber recovery, immutable backups, and clean-room restoration.

Leadership & Capability Development

• Lead and develop the Technology Resiliency team, fostering a culture focused on preparedness, clarity, and continuous learning.
• Build capabilities across engineering and operations teams through guidance, tooling, and repeatable patterns.
• Act as the organization's subject matter authority for technology resilience.

Minimum Requirements

• Proven experience designing and operating technology resilience solutions for Azure and hybrid/multi-cloud environments.
• Experience developing service-centric recovery and cyber resilience playbooks, including validation and evidence artifacts.
• Demonstrated leadership during high-severity technology incidents or crisis events.
• Strong collaboration skills across Infrastructure, Application, Cloud, Identity, Security, Risk, and Audit teams.
• Experience managing multiple high-impact initiatives in complex, fast-moving environments.
• Working knowledge of resilience-related frameworks and expectations (e.g., operational resilience, cyber resilience, audit readiness).
• Ability to communicate effectively with engineers, architects, executives, and non-technical stakeholders.
• Strong written communication skills suitable for executive updates and governance artifacts.
• Proficiency with Microsoft 365 tools (Project, Word, Excel, PowerPoint).

Preferred

• Certifications related to recovery, continuity, cloud, or security (e.g., DRI, cloud architecture, or cyber resilience disciplines).
• Experience aligning technology recovery to regulatory or risk-based requirements.
• Exposure to automation, infrastructure-as-code, or platform engineering models.

Education

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline preferred.

Preferred Experience

• 5+ years of progressively responsible experience in technology recovery, resilience, or large-scale infrastructure operations.
• Demonstrated ownership of enterprise-level recovery or resilience programs, not limited to plan documentation alone.