Business Services & Consulting • all cities, SC 41
HR Assistant (41)
all cities, SC 41On-sitePosted 1 day ago
Business Services & Consulting
About the Role
Pay: $22.93/Hour
HYBRID: 3 Days Onsite (9 AM - 5:30 PM)
Job Description:
Responsible for providing administrative support by documenting employee data changes, performance reports and communications. Qualifications: Bachelor's Degree
Prior contact center experience and inbound phone calls case management. Calls can be related to pay inquires, LOA, etc.
HR Contact Center Support to include answering inbound phone calls, creating cases, payroll inquiry support, other administrative duties as assigned.
Use of case management software and call management software preferred. They use ServiceNow for Case Management.
Microsoft Outlook/Teams/Excel experience.
Call Center
Answer and field all types of calls that come in - provide assistance and/or direction.
Payroll Support
Closely partner with Payroll team as it relates to inquiries
Field employee and HR payroll questions to properly direct them to the right resolution
Day-to-day Support
Provide One HR expertise and support to the HR community and employees
Qualifications:
ServiceNow experience
Customer Service
SAP Success Factors is a plus
Spanish language skills highly preferred.
Pay: $22.93/Hour
HYBRID: 3 Days Onsite (9 AM - 5:30 PM)
Job Description:
Responsible for providing administrative support by documenting employee data changes, performance reports and communications. Qualifications: Bachelor's Degree
Prior contact center experience and inbound phone calls case management. Calls can be related to pay inquires, LOA, etc.
HR Contact Center Support to include answering inbound phone calls, creating cases, payroll inquiry support, other administrative duties as assigned.
Use of case management software and call management software preferred. They use ServiceNow for Case Management.
Microsoft Outlook/Teams/Excel experience.
Call Center
Answer and field all types of calls that come in - provide assistance and/or direction.
Payroll Support
Closely partner with Payroll team as it relates to inquiries
Field employee and HR payroll questions to properly direct them to the right resolution
Day-to-day Support
Provide One HR expertise and support to the HR community and employees
Qualifications:
ServiceNow experience
Customer Service
SAP Success Factors is a plus
Spanish language skills highly preferred.
What You'll Do
Responsible for providing administrative support by documenting employee data changes, performance reports and communications. Qualifications: Bachelor's Degree
Prior contact center experience and inbound phone calls case management. Calls can be related to pay inquires, LOA, etc.
HR Contact Center Support to include answering inbound phone calls, creating cases, payroll inquiry support, other administrative duties as assigned.
Use of case management software and call management software preferred. They use ServiceNow for Case Management.
