Business Services & Consulting • all cities, SD 42
Tripleseat is the platform that over 19,000 hospitality businesses use to manage their group sales, banquet, catering, and event operations. Every aspect of how an event works is defined inside Tripleseat: the lead, the proposal, the contract, the menu, the BEO, the payment, the execution. When you own the operating system, AI can do more than advise. It can act. That is what this role is about.
As the VP of AI Products you will build the AI products that make every Tripleseat customer run a more profitable event business with less manual work. You will ship intelligent agents that respond to leads instantly, generate personalized proposals, nurture and re-engage prospects autonomously, and handle event modifications across every customer channel. You will build revenue intelligence that helps operators create more profitable businesses, and you will deliver these capabilities across all customer segments: restaurants, hotels, and unique venues.
You will be the person closest to the product, closest to the customer, and closest to the technology, shipping AI features that directly move lead-to-book conversion, event revenue, and profit margin. You will spend significant time with customers understanding how they sell, where friction exists, and what it would mean for an AI agent to handle those workflows on their behalf.
We believe product management is being reinvented, and we intend to be at the forefront. Our team is building a product organization where AI is not a side project but the foundation of how we think, build, and deliver.
Every PM on this team uses AI to move at a speed that was impossible two years ago, synthesizing hundreds of customer conversations into actionable insight in minutes, going from idea to working prototype in an afternoon, shipping pull requests alongside engineers. We hire people who are energized by this shift, not intimidated by it.
The Director of AI Products will be at the center of this transformation. You are building the products that define Tripleseat's future, and you will operate with the speed, autonomy, and customer obsession that this moment demands.
Salary Range: $250,000.00 to $280,000.00 annually
Compensation is based on a variety of factors, including relevant experience, skill set, geographic location, and alignment with our internal compensation framework. This role is also eligible for additional benefits and incentives.
Tripleseat truly values its employees and places a high emphasis on their well-being and happiness. We understand that our people are the driving force behind our success and strive to create a positive and supportive work environment. We love what we do and who we get to do it with!
Benefits are subject to change and may vary based on role and location. Here are some of the awesome benefits that Tripleseat offers to its employees:
At Tripleseat, we place a high value on our employees' well-being and happiness, recognizing that they are the driving force behind our success. We are committed to fostering a positive and supportive work environment. We take pride in our work and the collaborative spirit of our team.
We are proud to be an equal-opportunity employer and do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. We are dedicated to fostering a culture of inclusion, diversity, and equity. Everyone Valued – Everyone Included.
Tripleseat is the platform that over 19,000 hospitality businesses use to manage their group sales, banquet, catering, and event operations. Every aspect of how an event works is defined inside Tripleseat: the lead, the proposal, the contract, the menu, the BEO, the payment, the execution. When you own the operating system, AI can do more than advise. It can act. That is what this role is about.
As the VP of AI Products you will build the AI products that make every Tripleseat customer run a more profitable event business with less manual work. You will ship intelligent agents that respond to leads instantly, generate personalized proposals, nurture and re-engage prospects autonomously, and handle event modifications across every customer channel. You will build revenue intelligence that helps operators create more profitable businesses, and you will deliver these capabilities across all customer segments: restaurants, hotels, and unique venues.
You will be the person closest to the product, closest to the customer, and closest to the technology, shipping AI features that directly move lead-to-book conversion, event revenue, and profit margin. You will spend significant time with customers understanding how they sell, where friction exists, and what it would mean for an AI agent to handle those workflows on their behalf.
We believe product management is being reinvented, and we intend to be at the forefront. Our team is building a product organization where AI is not a side project but the foundation of how we think, build, and deliver.
Every PM on this team uses AI to move at a speed that was impossible two years ago, synthesizing hundreds of customer conversations into actionable insight in minutes, going from idea to working prototype in an afternoon, shipping pull requests alongside engineers. We hire people who are energized by this shift, not intimidated by it.
The Director of AI Products will be at the center of this transformation. You are building the products that define Tripleseat's future, and you will operate with the speed, autonomy, and customer obsession that this moment demands.
Salary Range: $250,000.00 to $280,000.00 annually
Compensation is based on a variety of factors, including relevant experience, skill set, geographic location, and alignment with our internal compensation framework. This role is also eligible for additional benefits and incentives.
Tripleseat truly values its employees and places a high emphasis on their well-being and happiness. We understand that our people are the driving force behind our success and strive to create a positive and supportive work environment. We love what we do and who we get to do it with!
Benefits are subject to change and may vary based on role and location. Here are some of the awesome benefits that Tripleseat offers to its employees:
At Tripleseat, we place a high value on our employees' well-being and happiness, recognizing that they are the driving force behind our success. We are committed to fostering a positive and supportive work environment. We take pride in our work and the collaborative spirit of our team.
We are proud to be an equal-opportunity employer and do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. We are dedicated to fostering a culture of inclusion, diversity, and equity. Everyone Valued – Everyone Included.
