Senior Account Management Director, K-12 Education
Hanover Research is seeking a Senior Account Management Director for the K-12 Education industry. This position is based in Arlington, VA, with a remote opportunity available. The Senior Account Management Director ensures service delivery to existing clients and conducts renewal and relationship-expansion conversations with senior-level decision makers in the K-12 Education industry.
Responsibilities include:
- Building relationships with current clients through demonstration of in-depth institutional knowledge, understanding of specific institutional needs or priorities, and the ability to propose custom research solutions.
- Navigating Hanover's partnership offerings on behalf of the organization, ensuring the appropriate service is provided to meet the client's needs.
- Determining appropriate tactics to drive urgency in the renewal and upsell cycle.
- Creating the opportunity to expand existing relationships through cross-sell opportunities of other service offerings.
- Educating contacts on the benefits of Hanover's products and services through compelling articulation of our business model and value proposition.
- Creating customized account plans for each organization, outlining service delivery and revenue-growth strategies for existing and potential clients.
- Collaborating with the Content team to ensure targeted and substantive solution delivery.
- Meeting challenging monthly, quarterly, and annual revenue goals.
- Predicting cash retention probability and reporting findings to senior leadership.
- Average client pool size will range from $3 M to $4M.
- Willingness to travel 10-25% to client sites.
Qualifications include:
- Bachelor's degree in business, social sciences, education, communications, political science, economics, psychology, public policy or similar is highly preferred.
- 10+ years of Account Management or Sales experience.
- Experience within the Education field is highly desirable.
- Excellent oral and written communication skills.
- Willingness to work outside the strict job description parameters, thinking creatively about how to provide the highest level of client service and commercial strategies.
- Ability to develop relationships, establish credibility, and conduct substantive content discussions with decision makers.
- Excellent problem-solving skills and strong ability to think strategically about client management.
- Ability to diagnose client needs and identify relevant solutions.
- Be comfortable asking for business and resilient in pursuing revenue opportunities.
Location: DMV region preferred (office in Arlington VA). Remote option available.
Benefits include:
- Competitive base salary and uncapped commission earning potential.
- Award-winning training program on markets, research methodologies, and sales skills.
- Top performers will be eligible for an annual sales incentive trip.
- Starting at 18+ days Paid Time Off.
- 14 paid holidays including Martin Luther King Jr. Day, Juneteenth, Indigenous People's Day, and personal holidays.
- 401(K) employer matching program.
- Comprehensive health and dental benefits package.
- Health and wellness packages with discounts to local gym.
- Community service opportunities.
Compensation: Hanover Research strives to create compensation and benefits programs that are competitive, equitable, and fair. The On Target Earning (OTE) range for this role is $190,000 to $220,000 per year, which is comprised of a base salary range from $110,000-$120,000 and a variable uncapped commission structure ranging from $80,000 - $100,000 when goal is 100% obtained for this role. Please note that the base salary offered is contingent on the candidate's job-related knowledge, skills, and experience. Our base pay range is determined by the role and the market.
About Hanover Research: Founded in 2003, Hanover Research is a global research and analytics firm that delivers market intelligence through a unique, fixed-fee model to more than 1,000 clients. Headquartered in Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, and account executives to provide a service that is revolutionary in its combination of flexibility and affordability. Hanover was named a Top 50 Market Research Firm by the American Marketing Association from 2015 to 2021. To learn more about Hanover Research, visit www.hanoverresearch.com.
Hanover Values:
- Business Building – We build our business quickly and intelligently and we help our clients do the same.
- Thought Leadership and Innovation – We strive constantly to deliver better information in a better way.
- Service – To our clients and our community, service is our guiding principle.
- Leadership and Mentorship – Our talent is our greatest asset, and we hope to help our people be their best.
- Firm Citizenship – We are optimists who believe there are endless possibilities for our company and ourselves.
How to Apply: If you are interested in the prospect of working for a dynamic, fast-growing company, we encourage you to submit your resume and any other supporting materials.
Senior Account Management Director, K-12 Education
Hanover Research is seeking a Senior Account Management Director for the K-12 Education industry. This position is based in Arlington, VA, with a remote opportunity available. The Senior Account Management Director ensures service delivery to existing clients and conducts renewal and relationship-expansion conversations with senior-level decision makers in the K-12 Education industry.
Responsibilities include:
- Building relationships with current clients through demonstration of in-depth institutional knowledge, understanding of specific institutional needs or priorities, and the ability to propose custom research solutions.
- Navigating Hanover's partnership offerings on behalf of the organization, ensuring the appropriate service is provided to meet the client's needs.
- Determining appropriate tactics to drive urgency in the renewal and upsell cycle.
- Creating the opportunity to expand existing relationships through cross-sell opportunities of other service offerings.
- Educating contacts on the benefits of Hanover's products and services through compelling articulation of our business model and value proposition.
- Creating customized account plans for each organization, outlining service delivery and revenue-growth strategies for existing and potential clients.
- Collaborating with the Content team to ensure targeted and substantive solution delivery.
- Meeting challenging monthly, quarterly, and annual revenue goals.
- Predicting cash retention probability and reporting findings to senior leadership.
- Average client pool size will range from $3 M to $4M.
- Willingness to travel 10-25% to client sites.
Qualifications include:
- Bachelor's degree in business, social sciences, education, communications, political science, economics, psychology, public policy or similar is highly preferred.
- 10+ years of Account Management or Sales experience.
- Experience within the Education field is highly desirable.
- Excellent oral and written communication skills.
- Willingness to work outside the strict job description parameters, thinking creatively about how to provide the highest level of client service and commercial strategies.
- Ability to develop relationships, establish credibility, and conduct substantive content discussions with decision makers.
- Excellent problem-solving skills and strong ability to think strategically about client management.
- Ability to diagnose client needs and identify relevant solutions.
- Be comfortable asking for business and resilient in pursuing revenue opportunities.
Location: DMV region preferred (office in Arlington VA). Remote option available.
Benefits include:
- Competitive base salary and uncapped commission earning potential.
- Award-winning training program on markets, research methodologies, and sales skills.
- Top performers will be eligible for an annual sales incentive trip.
- Starting at 18+ days Paid Time Off.
- 14 paid holidays including Martin Luther King Jr. Day, Juneteenth, Indigenous People's Day, and personal holidays.
- 401(K) employer matching program.
- Comprehensive health and dental benefits package.
- Health and wellness packages with discounts to local gym.
- Community service opportunities.
Compensation: Hanover Research strives to create compensation and benefits programs that are competitive, equitable, and fair. The On Target Earning (OTE) range for this role is $190,000 to $220,000 per year, which is comprised of a base salary range from $110,000-$120,000 and a variable uncapped commission structure ranging from $80,000 - $100,000 when goal is 100% obtained for this role. Please note that the base salary offered is contingent on the candidate's job-related knowledge, skills, and experience. Our base pay range is determined by the role and the market.
About Hanover Research: Founded in 2003, Hanover Research is a global research and analytics firm that delivers market intelligence through a unique, fixed-fee model to more than 1,000 clients. Headquartered in Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, and account executives to provide a service that is revolutionary in its combination of flexibility and affordability. Hanover was named a Top 50 Market Research Firm by the American Marketing Association from 2015 to 2021. To learn more about Hanover Research, visit www.hanoverresearch.com.
Hanover Values:
- Business Building – We build our business quickly and intelligently and we help our clients do the same.
- Thought Leadership and Innovation – We strive constantly to deliver better information in a better way.
- Service – To our clients and our community, service is our guiding principle.
- Leadership and Mentorship – Our talent is our greatest asset, and we hope to help our people be their best.
- Firm Citizenship – We are optimists who believe there are endless possibilities for our company and ourselves.
How to Apply: If you are interested in the prospect of working for a dynamic, fast-growing company, we encourage you to submit your resume and any other supporting materials.
