Business Services & Consulting • all cities, TX 44
In an increasingly complex world where people are starving for someone they can trust, we stand for something simple: always put the client first. We do well by doing good for those we serve. It's the ultimate measure. We believe in providing value beyond a doubt and in the notion that time will either expose you or promote you, based on your willingness to embrace change.
We serve financial advisors and investors through three entities, each headquartered in Omaha, Nebraska: Carson Wealth, Carson Coaching and Carson Partners. We provide coaching and partnership services to advisor firms – and straightforward financial advice to the investing public. We all share a common mission to be the most trusted in financial advice.
Lead production engineering strategies, standards, and practices that ensure reliable, stable, observable, and resilient production technology services. Establish enterprise-wide governance for monitoring, telemetry, incident response, service reliability, operational risk management, and production readiness. Drive proactive operational engineering practices that support measurable service performance, business continuity, and customer expectations. Partner with internal technology leaders to improve service performance, operational excellence, and production outcomes across the organization.
Bachelor's degree in Computer Science, Information Technology, Engineering, Management Information Systems, or related field required.One year of relevant experience may be substituted for each year of required education.Minimum of ten years of technology leadership experience in production operations, reliability engineering, or platform operations required.Experience leading observability, monitoring, incident management, and operational governance programs required.Experience with AIOps strategy, AI-enabled operational practices, or AI platform operations preferred.Architecture-level mastery of AI and cloud-based operational systems required.Expertise in reliability engineering, observability, monitoring, and service health management required.
Strong knowledge of incident management, root cause analysis, and operational risk practices required.Experience with Service Level Objective, Service Level Indicator, and operational metrics frameworks required.Proven ability to communicate operational performance and risk to executive leadership required.Strong leadership, communication, and cross-functional collaboration skills required.
In exchange for your expertise, we offer a base salary, bonus potential, 401(k) plus matching, health benefits, and a great working environment. This is your chance to play a key role in the continued success of our company. Our culture is fast-paced, collaborative, innovative, and focused on healthy living. Carson strives to promote the health and wellness of its stakeholders by maintaining a tobacco-free workplace.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, protected veteran status, sexual orientation, age or any other characteristic protected by law.
The total rewards expected for this role include: starting annual base salary between $127,000 - 167,000. Variable compensation potential (Bonus and/or commissions). Competitive benefits including 401(k) with company contribution, PTO, Parental Leave, Medical, Dental, Vision, Health Savings Accounts, Flexible Spending Accounts, Life and AD&D Insurance, Short and Long-Term Disability, Work/Life Benefits and Holistic Wellbeing Programs.
In an increasingly complex world where people are starving for someone they can trust, we stand for something simple: always put the client first. We do well by doing good for those we serve. It's the ultimate measure. We believe in providing value beyond a doubt and in the notion that time will either expose you or promote you, based on your willingness to embrace change.
We serve financial advisors and investors through three entities, each headquartered in Omaha, Nebraska: Carson Wealth, Carson Coaching and Carson Partners. We provide coaching and partnership services to advisor firms – and straightforward financial advice to the investing public. We all share a common mission to be the most trusted in financial advice.
Lead production engineering strategies, standards, and practices that ensure reliable, stable, observable, and resilient production technology services. Establish enterprise-wide governance for monitoring, telemetry, incident response, service reliability, operational risk management, and production readiness. Drive proactive operational engineering practices that support measurable service performance, business continuity, and customer expectations. Partner with internal technology leaders to improve service performance, operational excellence, and production outcomes across the organization.
Bachelor's degree in Computer Science, Information Technology, Engineering, Management Information Systems, or related field required.One year of relevant experience may be substituted for each year of required education.Minimum of ten years of technology leadership experience in production operations, reliability engineering, or platform operations required.Experience leading observability, monitoring, incident management, and operational governance programs required.Experience with AIOps strategy, AI-enabled operational practices, or AI platform operations preferred.Architecture-level mastery of AI and cloud-based operational systems required.Expertise in reliability engineering, observability, monitoring, and service health management required.
Strong knowledge of incident management, root cause analysis, and operational risk practices required.Experience with Service Level Objective, Service Level Indicator, and operational metrics frameworks required.Proven ability to communicate operational performance and risk to executive leadership required.Strong leadership, communication, and cross-functional collaboration skills required.
In exchange for your expertise, we offer a base salary, bonus potential, 401(k) plus matching, health benefits, and a great working environment. This is your chance to play a key role in the continued success of our company. Our culture is fast-paced, collaborative, innovative, and focused on healthy living. Carson strives to promote the health and wellness of its stakeholders by maintaining a tobacco-free workplace.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, protected veteran status, sexual orientation, age or any other characteristic protected by law.
The total rewards expected for this role include: starting annual base salary between $127,000 - 167,000. Variable compensation potential (Bonus and/or commissions). Competitive benefits including 401(k) with company contribution, PTO, Parental Leave, Medical, Dental, Vision, Health Savings Accounts, Flexible Spending Accounts, Life and AD&D Insurance, Short and Long-Term Disability, Work/Life Benefits and Holistic Wellbeing Programs.
