Customer Service Supporter (19)

Customer Service Supporter

Do you enjoy communication? Are you a good listener and like to provide solutions? If you want to be part of a team that provides the best and most qualitative service to customers, then you might be the candidate we are looking for.

What we offer:

You will have the opportunity to become a member of a multinational company that wants to be the first choice of candidates. Your development is very important to us and we will support you to achieve your goals. As a JYSK ambassador, you will have:

• Opportunities for personal development and taking on areas of responsibility, in a department that is constantly growing
• Basic gross salary of 1,210€
• Bonus for achieving goals that can reach the amount of an additional salary per year
• Private insurance program
• 20% discount on JYSK products
• Internal competitions with attractive prizes and participation in team activities
• Five-day workweek in shifts
• Opportunity to telework 2 times a week, after the training period
• A beautiful work environment and fun activities, such as the annual company party
• Technology tools that will make your daily routine much easier

How will your daily routine in the customer service department look like:

• You take care of the best possible communication with customers and actively participate in the department's sales
• You use various communication channels such as phone, chat, email, and social media
• You accept phone orders, do not hesitate to suggest products and services to customers
• You monitor customer orders and returns
• You manage requests and complaints from customers in both physical stores and our online store
• You communicate and collaborate with our stores and other departments of the company, in Greece and abroad
• You contribute to the continuous improvement of daily processes, proposing solutions to possible issues and making suggestions for improving the services provided to customers

Meet one of our Customer Service Supporters and learn more about the job in the customer service department here

What should you have:

• Experience in a similar position in Customer Service for at least 1-2 years
• Very good communication skills both verbally and in writing, you have a customer-centric approach but also a positive attitude towards daily tasks and dealing with potential challenges
• You are methodical and organized and show persistence in completing various tasks
• You always emphasize the qualitative service to the customer
• You handle the English language at a very good level, both verbally and in writing

Do you believe this is your opportunity? Apply today!

Additional information

We believe that our employees are the key to our success. That's why we strive to offer development and progression opportunities, as well as finding new challenges within JYSK. Since our founder, Lars Larsen, opened his first store in Denmark in 1979, JYSK has expanded its global presence with physical and online stores in countries around the world.

The three fundamental values of JYSK – Trader, Colleague, and Entrepreneurial Spirit – express the behavior and attitude we can expect from each other. We trust each other and believe in delegation and freedom with responsibility. We are also proud to reward the commitment and excellent effort of our employees. With the right attitude, opportunities abound at JYSK.

At JYSK, we do not discriminate. Age, nationality, gender, sexual orientation, and appearance are not criteria for selection. Our culture ensures and encourages diversity. We believe that "differences" make our teams stronger.

More information can be found here

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