Head Of Product Engineering & Ai
H&L is a leading hospitality technology platform serving the food & beverage and hospitality sectors across Australia and New Zealand. With more than 30 years of industry experience, H&L delivers an integrated platform spanning commerce, payments, operations, inventory, workforce management and reporting that helps hotels, pubs, restaurants, bars, clubs, cafes, liquor retailers and event venues operate efficiently and profitably.
Our platform aggregates transactions across every sale point (terminal, mobile, QR, online ordering, and increasingly voice and agentic channels), connects front-of-house commerce with back-of-house operations, advanced reporting, and integrates with more than 150 hospitality technology partners. H&L's deep sector expertise enables operators to focus on delivering exceptional guest experiences while we focus on the platform underneath that makes it possible.
H&L is entering its next phase of growth. We have a strong customer base, deep sector expertise, and decades of platform capability behind us. The work ahead is to modernise the technology, sharpen how we operate as a hospitality platform, and make AI core to how we build and what we ship.
We are seeking a senior, hands-on technical leader who came up through engineering and grew into product leadership. This is not a research, strategy, or advisory role. It is a dual mandate: lead the platform forward technically while shipping AI-powered products and capabilities that customers value and pay for, and that make H&L measurably faster, leaner, and more competitive.
The Head of Product Engineering & AI will work directly with the Managing Director and leadership team to set platform direction, lead engineering through a meaningful technology shift, validate and launch AI-powered features, redesign internal workflows, and deliver tangible business outcomes. Success is measured by impact: product adoption, customer retention, margin improvement, and faster execution across the organisation.
Head Of Product Engineering & Ai
H&L is a leading hospitality technology platform serving the food & beverage and hospitality sectors across Australia and New Zealand. With more than 30 years of industry experience, H&L delivers an integrated platform spanning commerce, payments, operations, inventory, workforce management and reporting that helps hotels, pubs, restaurants, bars, clubs, cafes, liquor retailers and event venues operate efficiently and profitably.
Our platform aggregates transactions across every sale point (terminal, mobile, QR, online ordering, and increasingly voice and agentic channels), connects front-of-house commerce with back-of-house operations, advanced reporting, and integrates with more than 150 hospitality technology partners. H&L's deep sector expertise enables operators to focus on delivering exceptional guest experiences while we focus on the platform underneath that makes it possible.
H&L is entering its next phase of growth. We have a strong customer base, deep sector expertise, and decades of platform capability behind us. The work ahead is to modernise the technology, sharpen how we operate as a hospitality platform, and make AI core to how we build and what we ship.
We are seeking a senior, hands-on technical leader who came up through engineering and grew into product leadership. This is not a research, strategy, or advisory role. It is a dual mandate: lead the platform forward technically while shipping AI-powered products and capabilities that customers value and pay for, and that make H&L measurably faster, leaner, and more competitive.
The Head of Product Engineering & AI will work directly with the Managing Director and leadership team to set platform direction, lead engineering through a meaningful technology shift, validate and launch AI-powered features, redesign internal workflows, and deliver tangible business outcomes. Success is measured by impact: product adoption, customer retention, margin improvement, and faster execution across the organisation.
