LHH Recruitment Solutions is currently seeking a Dispatcher who is responsible for coordinating daily schedules and routing service technicians to ensure efficient and timely service delivery. This role serves as the central point of communication between technicians, customers, and internal teams, requiring strong organization, problem-solving, and communication skills in a fast-paced service environment.
Responsibilities:- Schedule and dispatch service technicians based on availability, skill set, location, and job priority
- Monitor technician progress throughout the day and make real-time schedule adjustments as needed
- Serve as the primary point of contact for technicians in the field, providing instructions, updates, and support
- Communicate with customers regarding appointment times, delays, and service updates
- Track service calls, job status, and completion times using dispatch or service management systems
- Handle high-volume inbound and outbound calls in a professional and efficient manner
- Maintain accurate records, documentation, and daily activity logs
- Collaborate closely with service managers and internal teams to ensure operational coverage and customer satisfaction
- Ensure adherence to company procedures, safety guidelines, and service standards
Qualifications:- Previous dispatcher experience within a service-based environment preferred
- Experience coordinating schedules for field technicians highly desirable
- Strong multitasking, time-management, and organizational skills
- Excellent verbal communication and customer service skills
- Ability to remain calm and solution-focused in time-sensitive situations
- Proficiency with dispatch software, scheduling systems, and Microsoft Office
- High attention to detail and reliability
Hours:- 7:00am-3:30pm
- Monday through Friday
Worksite Type: Employment Type:At LHH Recruitment Solutions, our colleagues specialize in eight different practice areas including Human Resources. Connect with a Recruitment Specialist today by submitting your resume via the Apply button.Pay Details: $45,000.00 to $60,000.00 per year
Search managed by: Coral Dunn
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
LHH Recruitment Solutions is currently seeking a Dispatcher who is responsible for coordinating daily schedules and routing service technicians to ensure efficient and timely service delivery. This role serves as the central point of communication between technicians, customers, and internal teams, requiring strong organization, problem-solving, and communication skills in a fast-paced service environment.
Responsibilities:- Schedule and dispatch service technicians based on availability, skill set, location, and job priority
- Monitor technician progress throughout the day and make real-time schedule adjustments as needed
- Serve as the primary point of contact for technicians in the field, providing instructions, updates, and support
- Communicate with customers regarding appointment times, delays, and service updates
- Track service calls, job status, and completion times using dispatch or service management systems
- Handle high-volume inbound and outbound calls in a professional and efficient manner
- Maintain accurate records, documentation, and daily activity logs
- Collaborate closely with service managers and internal teams to ensure operational coverage and customer satisfaction
- Ensure adherence to company procedures, safety guidelines, and service standards
Qualifications:- Previous dispatcher experience within a service-based environment preferred
- Experience coordinating schedules for field technicians highly desirable
- Strong multitasking, time-management, and organizational skills
- Excellent verbal communication and customer service skills
- Ability to remain calm and solution-focused in time-sensitive situations
- Proficiency with dispatch software, scheduling systems, and Microsoft Office
- High attention to detail and reliability
Hours:- 7:00am-3:30pm
- Monday through Friday
Worksite Type: Employment Type:At LHH Recruitment Solutions, our colleagues specialize in eight different practice areas including Human Resources. Connect with a Recruitment Specialist today by submitting your resume via the Apply button.Pay Details: $45,000.00 to $60,000.00 per year
Search managed by: Coral Dunn
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
