Leave of Absence (LOA) Specialist Location: Downtown Los Angeles, CA (On-Site)
Pay Rate: $27.00 - $38.00 per hour DOE
Employment Type: Full-Time
Position Overview
We are seeking an experienced and detail-oriented
Leave of Absence (LOA) Specialist to manage high-volume leave cases from initiation through resolution. The ideal candidate will have a strong background administering complex leave programs, ensuring compliance with federal and state regulations, and providing exceptional employee support throughout the leave process.
Candidates with experience in the
non-profit or healthcare industry are highly preferred. This role requires strong analytical skills, attention to detail, excellent documentation practices, and outstanding follow-through.
Key Responsibilities
- Manage a high volume of leave of absence cases from start to finish.
- Administer and track leave requests in compliance with FMLA, CFRA, ADA, and other applicable federal and state regulations .
- Conduct eligibility reviews and determine qualifying leave status.
- Engage in the interactive process and coordinate ADA accommodation requests when applicable.
- Maintain accurate and detailed case documentation, records, and correspondence.
- Communicate with employees, managers, healthcare providers, and third-party administrators regarding leave status and requirements.
- Monitor leave usage, return-to-work dates, and required documentation.
- Ensure timely follow-up on outstanding paperwork and case milestones.
- Research and resolve complex leave-related issues while maintaining compliance.
- Provide guidance and education regarding leave policies, procedures, and employee rights.
- Partner with HR, Payroll, Benefits, and management teams to ensure seamless administration of leave programs.
- Maintain strict confidentiality of employee and medical information.
Qualifications
- 3 to 5+ years of experience managing end-to-end Leave of Absence cases in a high-volume environment.
- Strong working knowledge of FMLA, ADA, CFRA, and related leave and accommodation regulations .
- Experience handling complex employee relations and leave administration matters.
- Prior experience in the healthcare or non-profit sector preferred.
- Excellent verbal and written communication skills.
- Strong documentation, organizational, and time-management abilities.
- Demonstrated attention to detail and analytical problem-solving skills.
- Ability to prioritize multiple cases while meeting deadlines.
- Proficiency with HRIS systems and Microsoft Office applications, including Excel, Outlook, and Word.
- Ability to maintain confidentiality and professionalism in sensitive situations.
Preferred Qualifications
- Experience supporting large employee populations.
- Familiarity with workers' compensation and disability leave administration.
- Experience partnering with legal, benefits, and HR teams on complex leave cases.
What We Offer
- Competitive pay: $27.00 - $38.00 per hour DOE
- Opportunity to support a mission-driven organization
- Collaborative and professional work environment
- Valuable experience managing complex leave programs and compliance initiatives
Benefit offerings: include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Pay Details: $27.00 to $38.00 per hour
Search managed by: Lisa Hustler
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
