B2B Customer Service Representative
Location - Sharonville, Ohio
Pay - $50,000-$52,000 annually
Shift - First Shift
Role Type - Direct Hire
Our client is seeking an experienced B2B Customer Service Representative to join their team in Sharonville, Ohio. This is a direct hire opportunity on first shift offering a stable schedule and competitive salary. The ideal candidate will have prior experience supporting business customers and managing account-based relationships in a fast-paced environment.
Key Responsibilities- Provide professional customer service support to business clients via phone and email
- Manage and maintain assigned customer accounts, ensuring timely and accurate responses
- Process orders, track shipments, and resolve discrepancies or service issues
- Coordinate with internal departments including sales, logistics, and operations to meet customer needs
- Ensure all customer records, orders, and communications are accurately documented in internal systems
- Handle escalations, troubleshoot issues, and provide effective solutions to maintain client satisfaction
- Monitor order status and proactively communicate updates to customers
Qualifications- Previous B2B customer service experience required
- Strong communication skills with the ability to interact professionally with business clients
- Experience working in a high-volume customer service or call center environment preferred
- Proficiency with CRM systems and Microsoft Office
- Strong attention to detail and organizational skills
- Ability to multitask and manage priorities in a fast-paced setting
Additional Details- First shift schedule, Monday through Friday
- Direct hire opportunity with long-term growth potential
- Competitive salary ranging from $50,000 to $52,000 annually
This is a great opportunity for a customer service professional looking to work directly with business clients and grow within a stable organization.
Pay Details: $50,000.00 to $52,000.00 per year
Search managed by: Bianca Kimble
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
B2B Customer Service Representative
Location - Sharonville, Ohio
Pay - $50,000-$52,000 annually
Shift - First Shift
Role Type - Direct Hire
Our client is seeking an experienced B2B Customer Service Representative to join their team in Sharonville, Ohio. This is a direct hire opportunity on first shift offering a stable schedule and competitive salary. The ideal candidate will have prior experience supporting business customers and managing account-based relationships in a fast-paced environment.
Key Responsibilities- Provide professional customer service support to business clients via phone and email
- Manage and maintain assigned customer accounts, ensuring timely and accurate responses
- Process orders, track shipments, and resolve discrepancies or service issues
- Coordinate with internal departments including sales, logistics, and operations to meet customer needs
- Ensure all customer records, orders, and communications are accurately documented in internal systems
- Handle escalations, troubleshoot issues, and provide effective solutions to maintain client satisfaction
- Monitor order status and proactively communicate updates to customers
Qualifications- Previous B2B customer service experience required
- Strong communication skills with the ability to interact professionally with business clients
- Experience working in a high-volume customer service or call center environment preferred
- Proficiency with CRM systems and Microsoft Office
- Strong attention to detail and organizational skills
- Ability to multitask and manage priorities in a fast-paced setting
Additional Details- First shift schedule, Monday through Friday
- Direct hire opportunity with long-term growth potential
- Competitive salary ranging from $50,000 to $52,000 annually
This is a great opportunity for a customer service professional looking to work directly with business clients and grow within a stable organization.
Pay Details: $50,000.00 to $52,000.00 per year
Search managed by: Bianca Kimble
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
