Business Services & Consulting • North Las Vegas, NV 89030
Admin- NEW Dispensary, North Las Vegas
North Las Vegas, NV 89030On-sitePosted 21 hours ago
Business Services & Consulting
About the Role
Admin- New Dispensary, North Las Vegas
Green Dispensary is seeking a reliable and customer-focused Administrative Associate to serve as the first point of contact for our customers. This role is responsible for checking in guests, managing phone calls and online inquiries, and ensuring a smooth and welcoming front-of-house experience.
The ideal candidate is organized, personable, and comfortable working in a fast-paced, compliance-driven cannabis retail environment.
Key Responsibilities:
Greet and welcome all customers in a friendly and professional manner
Verify valid government-issued IDs in compliance with Nevada cannabis regulations
Check in customers using the store's verification system
Maintain accurate customer flow and waitlist management
Phone & Chat Support:
Answer incoming phone calls and respond to customer inquiries
Manage online chat systems and respond promptly to messages
Provide accurate information about store hours, product availability, and promotions
Escalate customer concerns to management when needed
Customer Experience:
Create a positive and welcoming first impression for all guests
Educate customers on available promotions, deals, and store offerings
Sign customers up for the dispensary's loyalty program and promote participation
Assist with general customer questions and direct them appropriately
Administrative Support:
Support daily administrative tasks as needed
Communicate effectively with sales floor staff and management
Assist with maintaining compliance logs and records when applicable
Keep the front desk area clean, organized, and professional
Qualifications:
Must be at least 21 years of age
Previous customer service, receptionist, or retail experience preferred
Strong communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Basic computer skills and familiarity with POS or customer management systems
Professional appearance and demeanor
Requirements:
Must possess or be able to obtain a Nevada Marijuana Establishment Agent Card
Must be legally authorized to work in the United States
Flexible availability required, including evenings, weekends, and holidays
Admin- New Dispensary, North Las Vegas
Green Dispensary is seeking a reliable and customer-focused Administrative Associate to serve as the first point of contact for our customers. This role is responsible for checking in guests, managing phone calls and online inquiries, and ensuring a smooth and welcoming front-of-house experience.
The ideal candidate is organized, personable, and comfortable working in a fast-paced, compliance-driven cannabis retail environment.
Key Responsibilities:
Greet and welcome all customers in a friendly and professional manner
Verify valid government-issued IDs in compliance with Nevada cannabis regulations
Check in customers using the store's verification system
Maintain accurate customer flow and waitlist management
Phone & Chat Support:
Answer incoming phone calls and respond to customer inquiries
Manage online chat systems and respond promptly to messages
Provide accurate information about store hours, product availability, and promotions
Escalate customer concerns to management when needed
Customer Experience:
Create a positive and welcoming first impression for all guests
Educate customers on available promotions, deals, and store offerings
Sign customers up for the dispensary's loyalty program and promote participation
Assist with general customer questions and direct them appropriately
Administrative Support:
Support daily administrative tasks as needed
Communicate effectively with sales floor staff and management
Assist with maintaining compliance logs and records when applicable
Keep the front desk area clean, organized, and professional
Qualifications:
Must be at least 21 years of age
Previous customer service, receptionist, or retail experience preferred
Strong communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Basic computer skills and familiarity with POS or customer management systems
Professional appearance and demeanor
Requirements:
Must possess or be able to obtain a Nevada Marijuana Establishment Agent Card
Must be legally authorized to work in the United States
Flexible availability required, including evenings, weekends, and holidays
What You'll Do
Greet and welcome all customers in a friendly and professional manner
Verify valid government-issued IDs in compliance with Nevada cannabis regulations
Check in customers using the store's verification system
Maintain accurate customer flow and waitlist management
Answer incoming phone calls and respond to customer inquiries
Manage online chat systems and respond promptly to messages
