ADULT ADMISSIONS COORDINATOR

Adult Admissions Coordinator

Main Campus - Palatine, IL 60067

Overview

Salary Range $47,494.33 - $59,000.00 Salary/year Position Type Full Time Job Shift Business Hours Education Level BA Human Svc |2yrs exp| QIDP eligible Category Health Care

Description

Salary: $ 47,494.33- $ 59,000/ Year Depending on years of Experience

Purpose: The Adult Admissions Coordinator assumes ownership of and responsibility for the intake and admission process for Adult Residential and Adult Day programs at Little City.The Adult Admissions Coordinator is the principle point of contact for residential and day program agency referrals and coordinates the process for assessing and admitting individuals into those Little City programs.

Upholds the agency's core values and mission by striving to ensure that each person has access to the most appropriate and necessary services as well as monitoring performance measurement and compliance which will improve quality of life.

Essential Duties and Responsibilities: The list of essential duties and responsibilities, as outlined herein, is intended to be representative of the task to be performed. The omission of an essential function does not preclude management from assigning duties not listed herein is such duties are a logical assignment to the position.

• Manage the intake and admissions process for the Adult residential and Adult Day programs including, but not limited to, fielding phone calls, providing information and resources, answering program questions, providing tours to prospective families, assessing client needs, conducting intake meetings, coordinating intake staffing's with program staff, as appropriate, and helping to place qualified persons into Little City adult services or programs The primary goal is to fill vacancies with appropriately matched participants.
• Responsible for the recruitment and filling of residential and day program vacancies in order to maintain census. Develops and works in collaboration with outside referents, placement agencies, school districts, DHS, families, or other agencies.
• Serve as a liaison between families and/or guardians and program staff from intake through admission.
• Responsible for ensuring a smooth, efficient admissions process for new participants, and working in collaboration with outside referents, families, placement agencies and agency staff. Provides external and internal support throughout the admissions process.
• Attends DD/ID resource fairs, expos, work groups and consortiums to represent Little City and all adult program offerings.
• Lead bi-weekly Intake/Admissions meetings with Adult residential and day programs.
• Work cooperatively and maintain on-going communication with all programs relative to current and future services offered, current and future program openings and sharing appropriate information and collateral materials.
• Maintains and updates the referral and intake database/platform with demographics, diagnosis, present placement, and other information as necessary.
• Develops a process for intake planning from emergency placements to future placements that may be six months to over a year out.
• Completes other compliance reports or dashboards as requested by program based on monitoring activities completed.
• Must be proficient in Microsoft Office products, demonstrating advanced skills in creating spreadsheets, tables, formulas and queries.
• Must be organized and able to manage multiple projects simultaneously.
• Must demonstrate excellent customer service skills and follow through.
• Must have working knowledge of Autism Spectrum Disorders, Developmental and Intellectual Disabilities including diagnosis and supportive services.
• Responsible for all safety activities in your workplace and immediately report all accidents and safety hazards to your supervisor.
• Maintains American Heart Association certification in First Aid and CPR, if required.
• Successfully completes Little City required training, re-training, and any additional training as required by Little City policies and practices, or as assigned by his or her immediate supervisor.
• Other duties as assigned.

Little City offers competitive salaries and benefits for eligible employees such as medical, dental, and vision insurance, short-term and long-term disability, 401(k) and Roth 401(k) retirement plans with employer match, Flexible Spending Accounts ( FSA), life insurance, critical illness, hospital indemnity, paid holidays, paid time off (vacation, personal, and sick time), and an employee assistance program.

Qualifications

Minimum Qualifications:

Bachelor's Degree in a Human Services related field required. At least 2 years of experience working with individuals with developmental/intellectual disabilities. QIDP Certification is preferred. Excellent verbal and written skills are required as well as ability and confidence to give presentations to large groups. Ideal candidate will possess strong interpersonal skills, problem solving abilities and a positive attitude

Physical Requirements & Work Environment: While performing the duties of this job, the employee is subject to sitting for prolonged periods; frequently walks, stands, grasps, lifts, holds, or feels objects; occasionally stoops, kneels, crouches, or crawls.Extended use of computer and typing is required.The employee frequently is required to use manual and finger dexterity and eye-hand coordination when working and handling office equipment.The employee is subject to assist and support up to 25 pounds with varying amounts of assistance on a reoccurring basis.

The employee is required to have corrected vision and hearing within normal range and the ability to operate office equipment.No occupational exposure to blood, body fluids, communicable diseases or other potentially infectious substances (Category I).Typical office environment.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: The intent of this job description is to provide a representative level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.