Job DescriptionPosition OverviewThe Sales Associate is responsible for sales generation and delivering a positive customer experience.
The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).Reports To: Store ManagementEssential FunctionsCustomer Experience* Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.* First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.* Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.* Product Information: Provide customers with current relevant information about the product.* Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.* Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.* Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.Cooperation & Dependability* Task Completion: Satisfactorily complete all duties as assigned by management.* Punctuality: Be punctual and adhere to the designated work schedule.* Teamwork: Be flexible and work well with peers and management to accomplish duties.* Policy Adherence: Follow GUESS Policies and Procedures 100%.* Housekeeping: Perform housekeeping duties as required.Personal Performance* Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.Miscellaneous Responsibilities* Meetings and Functions: Participate in and attend all store meetings and other related functions.* Positive Attitude: Represent a positive attitude toward the merchandise and the company.* Inventory Participation: Participate in all inventories.* Additional Duties: Assume and complete other duties as assigned by store management.* Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.Job Requirements* Customer Service Skills: Excellent communication and customer service skills.* Retail Experience: Previous retail experience preferred.* Team Player: Ability to work well in a team-oriented environment.* Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.* Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.?
Job DescriptionPosition OverviewThe Sales Associate is responsible for sales generation and delivering a positive customer experience.
The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).Reports To: Store ManagementEssential FunctionsCustomer Experience* Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.* First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.* Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.* Product Information: Provide customers with current relevant information about the product.* Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.* Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.* Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.Cooperation & Dependability* Task Completion: Satisfactorily complete all duties as assigned by management.* Punctuality: Be punctual and adhere to the designated work schedule.* Teamwork: Be flexible and work well with peers and management to accomplish duties.* Policy Adherence: Follow GUESS Policies and Procedures 100%.* Housekeeping: Perform housekeeping duties as required.Personal Performance* Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.Miscellaneous Responsibilities* Meetings and Functions: Participate in and attend all store meetings and other related functions.* Positive Attitude: Represent a positive attitude toward the merchandise and the company.* Inventory Participation: Participate in all inventories.* Additional Duties: Assume and complete other duties as assigned by store management.* Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.Job Requirements* Customer Service Skills: Excellent communication and customer service skills.* Retail Experience: Previous retail experience preferred.* Team Player: Ability to work well in a team-oriented environment.* Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.* Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.?
What You'll Do
Job DescriptionPosition OverviewThe Sales Associate is responsible for sales generation and delivering a positive customer experience.
The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).Reports To: Store ManagementEssential FunctionsCustomer Experience* Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.* First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.* Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.* Product Information: Provide customers with current relevant information about the product.* Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.* Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.* Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.Cooperation & Dependability* Task Completion: Satisfactorily complete all duties as assigned by management.* Punctuality: Be punctual and adhere to the designated work schedule.* Teamwork: Be flexible and work well with peers and management to accomplish duties.* Policy Adherence: Follow GUESS Policies and Procedures 100%.* Housekeeping: Perform housekeeping duties as required.Personal Performance* Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.Miscellaneous Responsibilities* Meetings and Functions: Participate in and attend all store meetings and other related functions.* Positive Attitude: Represent a positive attitude toward the merchandise and the company.* Inventory Participation: Participate in all inventories.* Additional Duties: Assume and complete other duties as assigned by store management.* Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.Job Requirements* Customer Service Skills: Excellent communication and customer service skills.* Retail Experience: Previous retail experience preferred.* Team Player: Ability to work well in a team-oriented environment.* Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.* Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.?
