Strategy & Operations Manager, Office of the CMO
The Sage Groups' Client is seeking a Strategy & Operations Manager to serve as a key strategic and operational partner to the Chief Marketing Officer.This role is designed for someone who combines the structured problem-solving of a consultant, the analytical rigor of an operator, and the urgency of a startup builder.You will help the CMO identify opportunities, solve complex business problems, improve organizational effectiveness, and drive critical initiatives across the marketing organization.
You will work on everything from customer acquisition economics and competitive analysis to operating processes, organizational effectiveness, strategic projects, and executive priorities.One day you may be evaluating a growth opportunity; the next, redesigning a planning process, analyzing acquisition performance, or leading a cross-functional initiative.Success in this role requires intellectual horsepower, strong business judgment, and a bias toward action.We are looking for someone who thrives in ambiguity, moves quickly, takes ownership, and consistently delivers results without requiring significant direction.
What You'll Do
- Strategic Projects & Problem Solving Partner directly with the CMO on the organization's highest-priority initiatives. Lead strategic projects from problem definition through implementation. Conduct rapid business assessments and develop data-driven recommendations. Evaluate growth opportunities, operational improvements, and organizational challenges. Structure ambiguous business problems and drive them toward clear outcomes.
- Analytics & Business Performance Analyze acquisition, customer, and marketing performance data. Evaluate CAC, LTV, conversion funnels, channel effectiveness, retention, and ROI. Conduct competitive and market analyses to identify opportunities and risks. Build business cases, financial models, and decision frameworks. Translate complex analyses into concise, actionable recommendations.
- Marketing Operations & Organizational Effectiveness Improve operating processes across the marketing organization. Drive planning, prioritization, performance management, and execution tracking. Build scalable systems that increase accountability and visibility. Identify operational bottlenecks and implement solutions. Help the organization operate faster, more efficiently, and with greater rigor.
- Executive Partnership Act as a force multiplier for the CMO. Prepare concise executive materials, analyses, and recommendations for leadership discussions. Drive follow-through on critical initiatives and ensure accountability across stakeholders. Surface issues proactively and solve problems before they become escalations.
What We're Looking For
- 5–9 years of experience in management consulting, strategy, business operations, growth strategy, corporate strategy, or related fields. Experience in high-growth, technology, internet, software, marketplace, or similarly fast-paced environments. Consulting experience is highly valued. Experience supporting senior leaders or executive teams is a plus. FinTech experience is not required.
- Exceptional quantitative and analytical skills. Ability to independently perform business analyses and build decision-support models. Strong understanding of customer acquisition, growth metrics, marketing performance, and business economics. Comfortable working directly with data and generating insights without dedicated analyst support. Advanced Excel/Google Sheets proficiency; SQL experience is a plus.
- Highly structured thinker who brings clarity to ambiguity. Operates with urgency and strong ownership. Self-starter who identifies problems and opportunities without being asked. Resourceful and capable of figuring things out independently. Strong judgment and business intuition. Comfortable working with senior executives and challenging assumptions when appropriate. Excellent written and verbal communication skills with a preference for concise, data-driven communication. Low ego, high accountability, and relentlessly outcome-oriented. Thrives in high-performance environments and has a demonstrated track record of getting things done.
What Success Looks Like
- Within your first year, you will become a trusted partner to the CMO and marketing leadership team. Lead multiple high-impact initiatives that improve marketing effectiveness and organizational performance. Create measurable improvements in how the marketing organization operates. Increase visibility into business and marketing performance through better analysis and reporting. Help leadership make faster, higher-quality decisions. Consistently identify and solve important problems before they become urgent.
Full-Time Role – Remote or NY or Chicago office (if you want) Approved State Locations: CA, CT, DC, IL, FL, MA, NY, NC, OH, WI, TN, TX Salary $150K – $200K DOE plus Bonus and Equity
Strategy & Operations Manager, Office of the CMO
The Sage Groups' Client is seeking a Strategy & Operations Manager to serve as a key strategic and operational partner to the Chief Marketing Officer.This role is designed for someone who combines the structured problem-solving of a consultant, the analytical rigor of an operator, and the urgency of a startup builder.You will help the CMO identify opportunities, solve complex business problems, improve organizational effectiveness, and drive critical initiatives across the marketing organization.
You will work on everything from customer acquisition economics and competitive analysis to operating processes, organizational effectiveness, strategic projects, and executive priorities.One day you may be evaluating a growth opportunity; the next, redesigning a planning process, analyzing acquisition performance, or leading a cross-functional initiative.Success in this role requires intellectual horsepower, strong business judgment, and a bias toward action.We are looking for someone who thrives in ambiguity, moves quickly, takes ownership, and consistently delivers results without requiring significant direction.
What You'll Do
- Strategic Projects & Problem Solving Partner directly with the CMO on the organization's highest-priority initiatives. Lead strategic projects from problem definition through implementation. Conduct rapid business assessments and develop data-driven recommendations. Evaluate growth opportunities, operational improvements, and organizational challenges. Structure ambiguous business problems and drive them toward clear outcomes.
- Analytics & Business Performance Analyze acquisition, customer, and marketing performance data. Evaluate CAC, LTV, conversion funnels, channel effectiveness, retention, and ROI. Conduct competitive and market analyses to identify opportunities and risks. Build business cases, financial models, and decision frameworks. Translate complex analyses into concise, actionable recommendations.
- Marketing Operations & Organizational Effectiveness Improve operating processes across the marketing organization. Drive planning, prioritization, performance management, and execution tracking. Build scalable systems that increase accountability and visibility. Identify operational bottlenecks and implement solutions. Help the organization operate faster, more efficiently, and with greater rigor.
- Executive Partnership Act as a force multiplier for the CMO. Prepare concise executive materials, analyses, and recommendations for leadership discussions. Drive follow-through on critical initiatives and ensure accountability across stakeholders. Surface issues proactively and solve problems before they become escalations.
What We're Looking For
- 5–9 years of experience in management consulting, strategy, business operations, growth strategy, corporate strategy, or related fields. Experience in high-growth, technology, internet, software, marketplace, or similarly fast-paced environments. Consulting experience is highly valued. Experience supporting senior leaders or executive teams is a plus. FinTech experience is not required.
- Exceptional quantitative and analytical skills. Ability to independently perform business analyses and build decision-support models. Strong understanding of customer acquisition, growth metrics, marketing performance, and business economics. Comfortable working directly with data and generating insights without dedicated analyst support. Advanced Excel/Google Sheets proficiency; SQL experience is a plus.
- Highly structured thinker who brings clarity to ambiguity. Operates with urgency and strong ownership. Self-starter who identifies problems and opportunities without being asked. Resourceful and capable of figuring things out independently. Strong judgment and business intuition. Comfortable working with senior executives and challenging assumptions when appropriate. Excellent written and verbal communication skills with a preference for concise, data-driven communication. Low ego, high accountability, and relentlessly outcome-oriented. Thrives in high-performance environments and has a demonstrated track record of getting things done.
What Success Looks Like
- Within your first year, you will become a trusted partner to the CMO and marketing leadership team. Lead multiple high-impact initiatives that improve marketing effectiveness and organizational performance. Create measurable improvements in how the marketing organization operates. Increase visibility into business and marketing performance through better analysis and reporting. Help leadership make faster, higher-quality decisions. Consistently identify and solve important problems before they become urgent.
Full-Time Role – Remote or NY or Chicago office (if you want) Approved State Locations: CA, CT, DC, IL, FL, MA, NY, NC, OH, WI, TN, TX Salary $150K – $200K DOE plus Bonus and Equity
