Business Services & Consulting • all cities, AR 3
Board And Senior, Sales & Marketing US$150000 - US$175000 per annum Uncapped Commission Benefits Location: United States , Remote Regional Enterprise Sales Director - Contact Centre / CX / AI Performance Technology (Southeast United States) Location Remote in the USA, Southeast United States.Candidates must be based within the SE USA regional States to support client engagement and travel.This typically includes Florida, Georgia, North Carolina, South Carolina, Tennessee, Alabama and surrounding South East states.Compensation Overview Base salary up to $175000 with a 50/50 commission structure and uncapped earnings.
Top performers can achieve exceptional total compensation.The Market Context Large organisations operating contact centres and customer-facing functions have already invested heavily in platforms such as NICE, Genesys, Five9, and similar ecosystems.The remaining challenge is not technology adoption, but performance execution - improving productivity, coaching quality, customer outcomes, and frontline engagement at scale.This organisation operates in that space, providing an AI-driven platform that connects data, coaching, learning, and gamification to drive measurable performance improvement.
The Mandate You will take ownership of a defined territory across the South East United States, with responsibility for generating and closing enterprise opportunities.This is a build role.You will be expected to create pipeline from first principles, engage senior stakeholders across customer experience, operations, and revenue leadership, navigate complex, multi-stakeholder buying environments, and close high-value, multi-year enterprise deals.This role requires full ownership of the commercial outcome.Nature of the Sale This is not a generic SaaS sale.
You will be selling into organisations that already operate established technology ecosystems, positioning a solution focused on improving performance outcomes rather than replacing systems.The sales process is consultative and outcome-driven, multi-threaded across operational and commercial stakeholders, and focused on ROI, productivity, coaching effectiveness, and behavioural change.
Relevant Background and Experience This role is most suited to individuals currently operating as enterprise account executives or sales directors within environments such as contact centre technology, workforce engagement, optimisation or performance platforms, customer experience or Voice of Customer technology, and AI-driven coaching, analytics or operational performance tools.Candidates whose experience is primarily in broad, horizontal SaaS sales without exposure to contact centre or customer operations environments are unlikely to be a strong fit.
Experience selling against or alongside platforms such as NICE, Genesys, Five9, Talkdesk, Verint, Calabrio, Medallia, Qualtrics, Cresta, Observe.AI, CallMiner, Balto, ASAPP or similar environments would be especially relevant.Stakeholder Environment You will engage senior decision-makers responsible for performance, revenue, and customer operations, including Chief Revenue Officers, VP Sales, Heads of Contact Centre, and Customer Experience leaders.Credibility at this level is essential.
Personal Profile and Track Record You have a demonstrable track record of owning and closing complex enterprise deals, building pipeline independently, navigating long sales cycles with discipline, and establishing executive relationships from first engagement.You are comfortable creating opportunity where none exists and maintaining control through to close.Why This Role Will Appeal This is a high-value enterprise role in a market where AI-driven performance improvement is moving higher up the agenda for customer-facing organisations.
It will appeal to individuals who want a differentiated proposition, meaningful territory ownership, senior buyer access, and the opportunity to build substantial enterprise revenue in a focused region.Please note that this role is only open to experienced US citizens currently located in the US/South East USA region states as although the role is remote, your client base will be in the following states Florida, Georgia, North Carolina, South Carolina, Tennessee, Alabama and surrounding South East states.
We cannot consider remote candidates located outside the USA as the role will involve customer visits.Ref: 3571106
Board And Senior, Sales & Marketing US$150000 - US$175000 per annum Uncapped Commission Benefits Location: United States , Remote Regional Enterprise Sales Director - Contact Centre / CX / AI Performance Technology (Southeast United States) Location Remote in the USA, Southeast United States.Candidates must be based within the SE USA regional States to support client engagement and travel.This typically includes Florida, Georgia, North Carolina, South Carolina, Tennessee, Alabama and surrounding South East states.Compensation Overview Base salary up to $175000 with a 50/50 commission structure and uncapped earnings.
Top performers can achieve exceptional total compensation.The Market Context Large organisations operating contact centres and customer-facing functions have already invested heavily in platforms such as NICE, Genesys, Five9, and similar ecosystems.The remaining challenge is not technology adoption, but performance execution - improving productivity, coaching quality, customer outcomes, and frontline engagement at scale.This organisation operates in that space, providing an AI-driven platform that connects data, coaching, learning, and gamification to drive measurable performance improvement.
The Mandate You will take ownership of a defined territory across the South East United States, with responsibility for generating and closing enterprise opportunities.This is a build role.You will be expected to create pipeline from first principles, engage senior stakeholders across customer experience, operations, and revenue leadership, navigate complex, multi-stakeholder buying environments, and close high-value, multi-year enterprise deals.This role requires full ownership of the commercial outcome.Nature of the Sale This is not a generic SaaS sale.
You will be selling into organisations that already operate established technology ecosystems, positioning a solution focused on improving performance outcomes rather than replacing systems.The sales process is consultative and outcome-driven, multi-threaded across operational and commercial stakeholders, and focused on ROI, productivity, coaching effectiveness, and behavioural change.
Relevant Background and Experience This role is most suited to individuals currently operating as enterprise account executives or sales directors within environments such as contact centre technology, workforce engagement, optimisation or performance platforms, customer experience or Voice of Customer technology, and AI-driven coaching, analytics or operational performance tools.Candidates whose experience is primarily in broad, horizontal SaaS sales without exposure to contact centre or customer operations environments are unlikely to be a strong fit.
Experience selling against or alongside platforms such as NICE, Genesys, Five9, Talkdesk, Verint, Calabrio, Medallia, Qualtrics, Cresta, Observe.AI, CallMiner, Balto, ASAPP or similar environments would be especially relevant.Stakeholder Environment You will engage senior decision-makers responsible for performance, revenue, and customer operations, including Chief Revenue Officers, VP Sales, Heads of Contact Centre, and Customer Experience leaders.Credibility at this level is essential.
Personal Profile and Track Record You have a demonstrable track record of owning and closing complex enterprise deals, building pipeline independently, navigating long sales cycles with discipline, and establishing executive relationships from first engagement.You are comfortable creating opportunity where none exists and maintaining control through to close.Why This Role Will Appeal This is a high-value enterprise role in a market where AI-driven performance improvement is moving higher up the agenda for customer-facing organisations.
It will appeal to individuals who want a differentiated proposition, meaningful territory ownership, senior buyer access, and the opportunity to build substantial enterprise revenue in a focused region.Please note that this role is only open to experienced US citizens currently located in the US/South East USA region states as although the role is remote, your client base will be in the following states Florida, Georgia, North Carolina, South Carolina, Tennessee, Alabama and surrounding South East states.
We cannot consider remote candidates located outside the USA as the role will involve customer visits.Ref: 3571106
