Working on the User Insights team, you'll lead a group of researchers embedded across DuckDuckGo's product areas, turning user behavior and feedback into decisions that actually ship, and work on related projects. The team works across qualitative and quantitative methods, partnering closely with product, data science, and leadership to make sure the right research reaches the right people at the right moments. Recent projects include:
Designing a cross-objective research intake system that surfaced upcoming product decisions 4-6 weeks ahead of roadmap commitments, enabling research to shape outcomes rather than document them.
Running a longitudinal study on AI feature adoption gaps to inform onboarding and acquisition messaging strategy for a major product launch.
Consolidating research findings across multiple objectives into decision-ready briefs, translating user constraints and invalidated assumptions into product language for engineering and design teams.
As a Director, User Insights, you'll set the strategic direction for how research connects to product decisions across the company, making sure the team is working on what matters most, and that the insights they produce actually move things.
Director, User Insights
Working on the User Insights team, you'll lead a group of researchers embedded across DuckDuckGo's product areas, turning user behavior and feedback into decisions that actually ship, and work on related projects. The team works across qualitative and quantitative methods, partnering closely with product, data science, and leadership to make sure the right research reaches the right people at the right moments. Recent projects include:
Designing a cross-objective research intake system that surfaced upcoming product decisions 4-6 weeks ahead of roadmap commitments, enabling research to shape outcomes rather than document them.
Running a longitudinal study on AI feature adoption gaps to inform onboarding and acquisition messaging strategy for a major product launch.
Consolidating research findings across multiple objectives into decision-ready briefs, translating user constraints and invalidated assumptions into product language for engineering and design teams.
As a Director, User Insights, you'll set the strategic direction for how research connects to product decisions across the company, making sure the team is working on what matters most, and that the insights they produce actually move things.
What You'll Do
Designing a cross-objective research intake system that surfaced upcoming product decisions 4-6 weeks ahead of roadmap commitments, enabling research to shape outcomes rather than document them.
Running a longitudinal study on AI feature adoption gaps to inform onboarding and acquisition messaging strategy for a major product launch.
Consolidating research findings across multiple objectives into decision-ready briefs, translating user constraints and invalidated assumptions into product language for engineering and design teams.
