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Overview

Company
Akamai Technologies, Inc.
Location
all cities, ID 14
Employment type
On-site
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  • Air Quality Engineer (14)
  • Associate Director, Field Sales - CPESG Enablon (14)
  • Director of Engineering - Platform Services (14)
  • Remote Talent Acquisition Consultant - Healthcare Network Specialist (43)
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Akamai Technologies, Inc.Verified Employer

Business Services & Consulting • all cities, ID 14

Security Consultant II (14)

all cities, ID 14On-sitePosted 17 hours ago
Business Services & Consulting

About the Role

Security Consultant II

Do you relish the prospect of providing end to end support across multiple product suits? Would you like the opportunity to work in a high-impact role responsible for building customer loyalty? Join our Global Web Security group.

Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge to integrate and maintain Akamai security, media, and performance solutions for our clients. We collaborate to solve problems, innovate to provide creative solutions and work to continuously improve for our customers and our team.

Become a trusted advisor. As a Security Consultant II, you'll be the security services contact, ensuring the integration and support of customers. Acting as a trusted consultant, you'll learn and implement creative solutions to help customers leverage Akamai's products.

As a Security Consultant II, you will be responsible for:

  • Being the central point of contact for customers and leading the integrated account team delivering customer success
  • Collaborating with cross-disciplinary teams to understand customer use cases and tuning solutions to meet client needs
  • Participating on internal projects to contribute to best practices, improving our methodology and quality of solution delivery
  • Partnering with the business to review and ensure integration efficiency, high quality service and keep customers engaged
  • Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery
  • Communicating with internal, external customers and partners to share information and deliverables

To be successful in this role you will:

  • 5 years of relevant experience and a Bachelor's degree in Computer Science, or related field or its equivalent
  • Demonstrate experience in a customer-facing role within the information technology industry
  • Show understanding of working with network technologies, web security or media related technologies, methodologies and/or architectures
  • Demonstrate experience with internet protocols such as TCP/IP, HTTP, DNS, and TLS/SSL
  • Demonstrate experience in delivering technical projects with an ability to manage multiple priorities
  • Have achieved or be interested in obtaining cyber security credentials such as Security+, SSCP, GSEC or others

At Akamai, we make life better for billions of people, trillions of times a day. Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work. We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Akamai is committed to fair and equitable compensation practices.For US based candidates only - the base salary for this position ranges from CA$92,900 - CA$167,100/year; a candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.Compensation for candidates outside the US will vary.The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP).

Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

Job Info
  • Job Identification 3034
  • Locations 343 Preston Street, Suite 420, Ottawa, Ontario, K1S 1N4, CA (Remote)
Security Consultant II

Do you relish the prospect of providing end to end support across multiple product suits? Would you like the opportunity to work in a high-impact role responsible for building customer loyalty? Join our Global Web Security group.

Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge to integrate and maintain Akamai security, media, and performance solutions for our clients. We collaborate to solve problems, innovate to provide creative solutions and work to continuously improve for our customers and our team.

Become a trusted advisor. As a Security Consultant II, you'll be the security services contact, ensuring the integration and support of customers. Acting as a trusted consultant, you'll learn and implement creative solutions to help customers leverage Akamai's products.

As a Security Consultant II, you will be responsible for:

  • Being the central point of contact for customers and leading the integrated account team delivering customer success
  • Collaborating with cross-disciplinary teams to understand customer use cases and tuning solutions to meet client needs
  • Participating on internal projects to contribute to best practices, improving our methodology and quality of solution delivery
  • Partnering with the business to review and ensure integration efficiency, high quality service and keep customers engaged
  • Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery
  • Communicating with internal, external customers and partners to share information and deliverables

To be successful in this role you will:

  • 5 years of relevant experience and a Bachelor's degree in Computer Science, or related field or its equivalent
  • Demonstrate experience in a customer-facing role within the information technology industry
  • Show understanding of working with network technologies, web security or media related technologies, methodologies and/or architectures
  • Demonstrate experience with internet protocols such as TCP/IP, HTTP, DNS, and TLS/SSL
  • Demonstrate experience in delivering technical projects with an ability to manage multiple priorities
  • Have achieved or be interested in obtaining cyber security credentials such as Security+, SSCP, GSEC or others

At Akamai, we make life better for billions of people, trillions of times a day. Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work. We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Akamai is committed to fair and equitable compensation practices.For US based candidates only - the base salary for this position ranges from CA$92,900 - CA$167,100/year; a candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.Compensation for candidates outside the US will vary.The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP).

Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

Job Info
  • Job Identification 3034
  • Locations 343 Preston Street, Suite 420, Ottawa, Ontario, K1S 1N4, CA (Remote)

What You'll Do

Being the central point of contact for customers and leading the integrated account team delivering customer success
Collaborating with cross-disciplinary teams to understand customer use cases and tuning solutions to meet client needs
Participating on internal projects to contribute to best practices, improving our methodology and quality of solution delivery
Partnering with the business to review and ensure integration efficiency, high quality service and keep customers engaged
Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery
Communicating with internal, external customers and partners to share information and deliverables

Skills & Technologies

Business Services & Consulting

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Akamai Technologies, Inc.
Business Services & Consulting
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