Alta Resources is hiring Customer Service Representatives, located at our Ortigas, Pasig City call center, to support our client's products. You bring the desire to succeed as a customer service professional and we'll provide the necessary training and on-going education. Previous work experience in healthcare and retail, or call center industries is helpful but not required.
Duties & Qualities
Use phone (voice), email and other forms of communication to address the needs of our client's customers
Help facilitate, analyze & resolve customer issues
Provide product support, solutions & additional product information
Strong desire and passion to help and serve others
High level of confidence, enthusiasm and a positive attitude
Excellent verbal and written communication skills
Ability to build relationships with clients, customers and co-workers
Working at Alta Resources
Work with people & customers that are passionate about the same things you are
Expand your writing & communication skills
On-the-job paid training
Career advancement & education reimbursements
Additional Job Information
Comprehensive Care: HMO, Life & Accident Insurance for employee (and dependents) and holistic mental support upon regularization
Generous time-off: 15 vacation leaves + 15 sick leaves, with full benefits kicking in upon regularization
Service milestone rewards and financial assistance programs
10k signing bonus (seasonal hiring)
Rewards and Recognition Program including company sponsored events
Pasig City, PH
Alta Resources Hiring
Alta Resources is hiring Customer Service Representatives, located at our Ortigas, Pasig City call center, to support our client's products. You bring the desire to succeed as a customer service professional and we'll provide the necessary training and on-going education. Previous work experience in healthcare and retail, or call center industries is helpful but not required.
Duties & Qualities
Use phone (voice), email and other forms of communication to address the needs of our client's customers
Help facilitate, analyze & resolve customer issues
Provide product support, solutions & additional product information
Strong desire and passion to help and serve others
High level of confidence, enthusiasm and a positive attitude
Excellent verbal and written communication skills
Ability to build relationships with clients, customers and co-workers
Working at Alta Resources
Work with people & customers that are passionate about the same things you are
Expand your writing & communication skills
On-the-job paid training
Career advancement & education reimbursements
Additional Job Information
Comprehensive Care: HMO, Life & Accident Insurance for employee (and dependents) and holistic mental support upon regularization
Generous time-off: 15 vacation leaves + 15 sick leaves, with full benefits kicking in upon regularization
Service milestone rewards and financial assistance programs
10k signing bonus (seasonal hiring)
Rewards and Recognition Program including company sponsored events
Pasig City, PH
What You'll Do
Use phone (voice), email and other forms of communication to address the needs of our client's customers
Help facilitate, analyze & resolve customer issues
Provide product support, solutions & additional product information
Strong desire and passion to help and serve others
High level of confidence, enthusiasm and a positive attitude
