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Overview

Company
Special Counsel
Location
Logan Square, Illinois, United States
Compensation
$90,000–$130,000/yr
Employment type
On-site
  • Veterinary Support Associate, CVT (on-site)
  • Account Manager
  • Key Customer Success Manager - Strategic Accounts
  • Customer Service Representative
  • Customer Service Representative
  • Customer Service Representative
Back to Jobs
S
Special CounselVerified Employer

Business Services & Consulting • Logan Square, Illinois, United States

Key Customer Success Manager - Strategic Accounts

Logan Square, Illinois, United StatesOn-sitePosted 17 hours ago
Business Services & Consulting

About the Role

I'm partnering with a global leader in supply chain and logistics to hire a Key Customer Success Manager (Direct Hire) focused on managing and growing high-value, strategic accounts.

This is a client-facing role for someone who thrives on building executive relationships, driving measurable value, and influencing complex supply chain solutions across enterprise-level customers.

APPLY NOW!!

What You'll Do
  • Own a portfolio of strategic accounts, driving revenue growth, retention, and long-term partnership success
  • Build and maintain executive-level relationships, leading regular business reviews and strategic planning sessions
  • Develop and execute account strategies that improve performance, optimize supply chain solutions, and expand services
  • Partner cross-functionally to deliver results, resolve escalations, and ensure seamless global execution
What They're Looking For
  • Bachelor's degree + 4+ years in customer success, account management in 3PL or 4PL logistics/supply chain
  • Strong experience managing complex client relationships and influencing senior stakeholders
  • Financial and business acumen with exposure to revenue ownership, forecasting, or account performance metrics
  • Excellent communication skills with a consultative, solutions-oriented approach
Additional Details
  • Hybrid role (4 days onsite in Chicago Central / Lincoln Park)
  • Up to 25% travel (domestic + occasional international)
  • High-impact position supporting enterprise-level clients and innovative supply chain solutions
  • Salary: $90-130K base + 20% bonus
  • Benefits: Medical, dental, vision, FSA, HSA, Paid Holidays, 2 Paid floating holidays, Flexible Time off, paid parental leave, paid volunteer time off, 401K with 6% company match, career development
APPLY NOW!!

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.

Pay Details: $90,000.00 to $130,000.00 per year

Search managed by: Deanna Murphy

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

I'm partnering with a global leader in supply chain and logistics to hire a Key Customer Success Manager (Direct Hire) focused on managing and growing high-value, strategic accounts.

This is a client-facing role for someone who thrives on building executive relationships, driving measurable value, and influencing complex supply chain solutions across enterprise-level customers.

APPLY NOW!!

What You'll Do
  • Own a portfolio of strategic accounts, driving revenue growth, retention, and long-term partnership success
  • Build and maintain executive-level relationships, leading regular business reviews and strategic planning sessions
  • Develop and execute account strategies that improve performance, optimize supply chain solutions, and expand services
  • Partner cross-functionally to deliver results, resolve escalations, and ensure seamless global execution
What They're Looking For
  • Bachelor's degree + 4+ years in customer success, account management in 3PL or 4PL logistics/supply chain
  • Strong experience managing complex client relationships and influencing senior stakeholders
  • Financial and business acumen with exposure to revenue ownership, forecasting, or account performance metrics
  • Excellent communication skills with a consultative, solutions-oriented approach
Additional Details
  • Hybrid role (4 days onsite in Chicago Central / Lincoln Park)
  • Up to 25% travel (domestic + occasional international)
  • High-impact position supporting enterprise-level clients and innovative supply chain solutions
  • Salary: $90-130K base + 20% bonus
  • Benefits: Medical, dental, vision, FSA, HSA, Paid Holidays, 2 Paid floating holidays, Flexible Time off, paid parental leave, paid volunteer time off, 401K with 6% company match, career development
APPLY NOW!!

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.

Pay Details: $90,000.00 to $130,000.00 per year

Search managed by: Deanna Murphy

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

What You'll Do

Own a portfolio of strategic accounts, driving revenue growth, retention, and long-term partnership success
Build and maintain executive-level relationships, leading regular business reviews and strategic planning sessions
Develop and execute account strategies that improve performance, optimize supply chain solutions, and expand services
Partner cross-functionally to deliver results, resolve escalations, and ensure seamless global execution
Bachelor's degree + 4+ years in customer success, account management in 3PL or 4PL logistics/supply chain
Strong experience managing complex client relationships and influencing senior stakeholders

Skills & Technologies

Business Services & Consulting

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