Senior HVAC Service Specialist – Lead Technical Operations and Client Solutions
Job Overview
- Company: Garden State Air Conditioning.
- Salary/Pay Rate: $40 to $50 per hour plus Commission.
- Location: Freehold, NJ
- Job/Employment Type: Full Time.
- Project Scope: Residential Mechanical & HVAC
- Mandatory Licenses & Certifications: Valid Driver's License.
The Opportunity
You will serve as a premier technical authority within our Field Operations team, tackling the most complex mechanical challenges. This role offers the stability of a family-owned company with over 70 years of history and a non-private equity business model. You will have the autonomy to drive high-level service outcomes while earning significant additional income through a performance-based commission structure.
How You Will Make an Impact
- Diagnose complex mechanical and electrical failures in gas furnaces, boilers, heat pumps, and light-commercial rooftop units.
- Consult with residential and commercial clients to provide expert repair and replacement options that improve system efficiency.
- Execute precision maintenance and performance evaluations to ensure maximum reliability for our long-term customer base.
- Manage on-site project logistics while traveling to various client locations.
- Document detailed technical findings and parts requirements using digital service software to ensure seamless team coordination.
- Maintain a professional appearance and job site environment that reflects our company’s 70-year reputation for excellence.
Required Qualifications & Experience
- Minimum of 10 years of hands-on HVAC service experience specifically with residential and light-commercial systems.
- Advanced proficiency in troubleshooting low and high-voltage electrical systems and refrigeration cycles.
- Proven ability to operate independently and make critical technical decisions without direct supervision.
- Valid driver’s license with a clean driving record to operate a company-provided service vehicle.
- Exceptional communication skills with the ability to explain technical mechanical issues to non-technical customers.
Preferred Qualifications & Experience
- Over 15 years of related work experience in the HVAC or mechanical trade.
- Prior experience in an HVAC Installer role to provide a comprehensive understanding of system design and airflow.
- Background in plumbing, refrigeration, or construction to assist with diverse mechanical service calls.
Compensation & Benefits
- Competitive hourly rate with significant overtime potential and a performance-based bonus structure.
- 401(k) retirement savings program featuring employer matching contributions.
- Comprehensive medical and dental insurance plans for you and your family.
- Paid time off including vacation, sick leave, and standard holidays.
- Fully equipped company truck and fuel card provided for all field operations.
- Professional development through paid manufacturer training, OSHA certifications, and safety programs.
About Us
Garden State Air Conditioning is a family-owned industry leader that has provided high-quality mechanical solutions for over 70 years. We pride ourselves on offering year-round employment, a supportive culture, and the tools our technicians need to master their craft.
Learn more at https://www.gsaconline.com/.
Garden State Air Conditioning is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
