Technology & IT • Chicago, Illinois, United States
Strategic Leader, Customer Success — Americas
Chicago, Illinois, United StatesOn-sitePosted 9 hours ago
Technology & IT
About the Role
iManage is seeking a Senior Director of Customer Success for the Americas. You will lead a team dedicated to ensuring our customers achieve outcomes, driving retention, adoption, and advocacy while partnering with executives.
This role requires building trust with C-level stakeholders, guiding cross-functional initiatives, and designing scalable programs. In-office collaboration on Tuesdays and Thursdays with balanced flexibility for meaningful work-life balance.
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What You'll Do
iManage is seeking a Senior Director of Customer Success for the Americas.
You will lead a team dedicated to ensuring our customers achieve outcomes, driving retention, adoption, and advocacy while partnering with executives.
This role requires building trust with C-level stakeholders, guiding cross-functional initiatives, and designing scalable programs.
In-office collaboration on Tuesdays and Thursdays with balanced flexibility for meaningful work-life balance.
