Technology & IT • New York, New York, United States
Head of Customer Enablement - SaaS Growth Leader
New York, New York, United StatesPosted 10 hours ago
Technology & IT
About the Role
Figma is seeking a Manager, Customer Enablement for the New York hub to lead a team of Customer Experience Managers (CEMs). You will shape CEM strategy, coach contributors, and partner across Sales, Support, Product, and Marketing to drive adoption and value realization for Weave customers.
With 3+ years in people management and 5+ years in customer-facing SaaS roles, you will scale teams, build inclusive cultures, and ensure outstanding customer experiences while representing customer needs to
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What You'll Do
Figma is seeking a Manager, Customer Enablement for the New York hub to lead a team of Customer Experience Managers (CEMs).
You will shape CEM strategy, coach contributors, and partner across Sales, Support, Product, and Marketing to drive adoption and value realization for Weave customers.
With 3+ years in people management and 5+ years in customer-facing SaaS roles, you will scale teams, build inclusive cultures, and ensure outstanding customer experiences while representing customer needs to #J-18808-Ljbffr
