ServiceNow Developer

Responsibilities include, but are not limited to:

• Read, analyze and interpret business requirements, system documentation, and technical procedures.
• Secure relevant information, integrates data from different sources, and identifies possible causes of problems.
• Design and Build ServiceNow platform and asset management capabilities to meet mission needs.
• Support operations and provide Tier 3 support ServiceNow Asset Management module.
• Design and build more detailed ServiceNow reporting for internal use cases.
• Conduct appropriate analysis and ensure calls that are unable to be resolve dare appropriately forwarded to vendor product support.
• Provide expert product capabilities and design input into solution design, build, and test activities and documentation.

Job Qualifications:

• 1-5 years of experience in Information Technology
• 1-5 years of hands on experience with the implementation, operations and management of Service Now and MID Server infrastructure
• Demonstrated ability to create reports from Service Now
• Working knowledge of SQL is a plus
• Strong analytical skills to enable effective troubleshooting
• Experience with Red Hat Enterprise Linux and Windows Server 2012/2016
• Knowledge of Service Now APIs
• Knowledge of FISMA, NIST, security standards
• Knowledge of integrated security system architecture
• Core competency of network design concepts and operation
• Experience with general IT security concepts, network security and monitoring practices/methodologies

Other Requirements:

• Active TS/SCI w/ Polygraph