Business Services & Consulting • North Palm Beach, FL 33408
Salesforce Business Analyst
North Palm Beach, FL 33408On-sitePosted 1 day ago
Business Services & Consulting
About the Role
Salesforce Business Analyst
We are seeking an experienced Salesforce Business Analyst with strong expertise in Salesforce Agentforce to bridge business needs and AI-driven customer engagement solutions. The ideal candidate will work closely with business stakeholders, product owners, solution architects, and development teams to gather requirements, define business processes, and deliver intelligent Agentforce solutions that enhance customer experience, employee productivity, and operational efficiency.
10+ years of experience as a Salesforce Business Analyst.
Hands-on experience with Salesforce Agentforce implementations and AI-powered Salesforce solutions.
Strong understanding of Salesforce Sales Cloud and Service Cloud.
Experience gathering and documenting business requirements in Agile environments.
Expertise in creating user stories, process flows, wireframes, and acceptance criteria.
Strong stakeholder management and communication skills.
Experience supporting User Acceptance Testing (UAT) and change management activities.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Salesforce Business Analyst
We are seeking an experienced Salesforce Business Analyst with strong expertise in Salesforce Agentforce to bridge business needs and AI-driven customer engagement solutions. The ideal candidate will work closely with business stakeholders, product owners, solution architects, and development teams to gather requirements, define business processes, and deliver intelligent Agentforce solutions that enhance customer experience, employee productivity, and operational efficiency.
10+ years of experience as a Salesforce Business Analyst.
Hands-on experience with Salesforce Agentforce implementations and AI-powered Salesforce solutions.
Strong understanding of Salesforce Sales Cloud and Service Cloud.
Experience gathering and documenting business requirements in Agile environments.
Expertise in creating user stories, process flows, wireframes, and acceptance criteria.
Strong stakeholder management and communication skills.
Experience supporting User Acceptance Testing (UAT) and change management activities.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
What You'll Do
10+ years of experience as a Salesforce Business Analyst.
Hands-on experience with Salesforce Agentforce implementations and AI-powered Salesforce solutions.
Strong understanding of Salesforce Sales Cloud and Service Cloud.
Experience gathering and documenting business requirements in Agile environments.
Expertise in creating user stories, process flows, wireframes, and acceptance criteria.
Strong stakeholder management and communication skills.
