Head of Customer Success — Scale, Strategy & Adoption

New York, New York, United StatesPosted 18 hours ago

Technology & IT

About the Role

Axon Enterprise is seeking a transformative Customer Success leader to shape and scale a world-class CS organization in the United States. The role requires strategic vision and hands-on execution to build processes, systems, talent, and governance that deliver exceptional customer outcomes at scale.

You will manage a large, multi-layered team, drive adoption and health metrics, and partner with Sales, Product, Support, and Marketing to align on customer value.

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What You'll Do

Axon Enterprise is seeking a transformative Customer Success leader to shape and scale a world-class CS organization in the United States.

The role requires strategic vision and hands-on execution to build processes, systems, talent, and governance that deliver exceptional customer outcomes at scale.