Work Model: Hybrid (Onsite during first week of training; thereafter onsite Tuesdays and Wednesdays, with additional days as needed)
Location: Grand Rapids Michigan 49525 Local candidates preferred Expenses: Not reimbursed Equipment: Company-provided
Job Summary
The Finance Support professional is responsible for preparing, reconciling, and maintaining Accounts Payable, Accounts Receivable, and commission/licensing data within assigned systems, ensuring a high level of accuracy and attention to detail. This role involves working extensively with Excel, internal financial systems, banking platforms, and vendor portals to process deposits, invoicing, and daily financial transactions. The ideal candidate is self-motivated, detail-oriented, and capable of investigating and resolving complex inquiries while meeting deadlines and maintaining service-level agreements (SLAs).
Essential Functions
Communicate professionally with agents, groups, and internal customers via phone, queues, or other channels.
Identify, research, and correct data discrepancies in applicable systems.
Accurately enter and post financial data to appropriate accounts.
Maintain SLAs for all assigned daily tasks.
Perform research and reconciliation of financial transactions.
Work within banking platforms to process deposits, conduct account research, and support collections activities.
Maintain organized paper and electronic records in compliance with documentation and retention requirements.
Adapt to changes in internal processes, systems, and external financial or regulatory environments.
Build and maintain effective working relationships across the organization.
Complete required training and continuing education as assigned.
Perform daily responsibilities accurately, timely, and with attention to detail.
Demonstrate teamwork, professionalism, and integrity.
Perform additional duties as assigned.
Qualifications
Required
High School Diploma or equivalent
Less than 2 years of relevant experience in data entry, finance support, billing, or related administrative roles
Strong attention to detail and data accuracy
Proficiency in Microsoft Excel
Familiarity with banking platforms or financial systems
Strong mathematical and analytical skills
Good written and verbal communication skills
Ability to research and reconcile financial data
Willingness to learn new systems and technologies
Preferred
Associate's Degree
Experience related to billing, coding, registration, or insurance guidelines
Exposure to financial, healthcare, or accounting systems
Key Skills
Data Entry & Financial Accuracy
Excel (Intermediate to Advanced)
Banking Platforms & Financial Systems
Research & Reconciliation
Communication & Customer Interaction
Time Management & Prioritization TECHNICAL SKILLS
Must Have
Data Entry
Detail Oriented
Nice To Have
Familiar with banking platforms/banking background.
Good communication skills
Mathematical Skills
Open to learning new technology/systems.
Proficient in Excel
Research and reconciliation.
Job Title: Finance Support
Work Model: Hybrid (Onsite during first week of training; thereafter onsite Tuesdays and Wednesdays, with additional days as needed)
Location: Grand Rapids Michigan 49525 Local candidates preferred Expenses: Not reimbursed Equipment: Company-provided
Job Summary
The Finance Support professional is responsible for preparing, reconciling, and maintaining Accounts Payable, Accounts Receivable, and commission/licensing data within assigned systems, ensuring a high level of accuracy and attention to detail. This role involves working extensively with Excel, internal financial systems, banking platforms, and vendor portals to process deposits, invoicing, and daily financial transactions. The ideal candidate is self-motivated, detail-oriented, and capable of investigating and resolving complex inquiries while meeting deadlines and maintaining service-level agreements (SLAs).
Essential Functions
Communicate professionally with agents, groups, and internal customers via phone, queues, or other channels.
Identify, research, and correct data discrepancies in applicable systems.
Accurately enter and post financial data to appropriate accounts.
Maintain SLAs for all assigned daily tasks.
Perform research and reconciliation of financial transactions.
Work within banking platforms to process deposits, conduct account research, and support collections activities.
Maintain organized paper and electronic records in compliance with documentation and retention requirements.
Adapt to changes in internal processes, systems, and external financial or regulatory environments.
Build and maintain effective working relationships across the organization.
Complete required training and continuing education as assigned.
Perform daily responsibilities accurately, timely, and with attention to detail.
Demonstrate teamwork, professionalism, and integrity.
Perform additional duties as assigned.
Qualifications
Required
High School Diploma or equivalent
Less than 2 years of relevant experience in data entry, finance support, billing, or related administrative roles
Strong attention to detail and data accuracy
Proficiency in Microsoft Excel
Familiarity with banking platforms or financial systems
Strong mathematical and analytical skills
Good written and verbal communication skills
Ability to research and reconcile financial data
Willingness to learn new systems and technologies
Preferred
Associate's Degree
Experience related to billing, coding, registration, or insurance guidelines
Exposure to financial, healthcare, or accounting systems
Key Skills
Data Entry & Financial Accuracy
Excel (Intermediate to Advanced)
Banking Platforms & Financial Systems
Research & Reconciliation
Communication & Customer Interaction
Time Management & Prioritization TECHNICAL SKILLS
Must Have
Data Entry
Detail Oriented
Nice To Have
Familiar with banking platforms/banking background.
Good communication skills
Mathematical Skills
Open to learning new technology/systems.
Proficient in Excel
Research and reconciliation.
What You'll Do
Communicate professionally with agents, groups, and internal customers via phone, queues, or other channels.
Identify, research, and correct data discrepancies in applicable systems.
Accurately enter and post financial data to appropriate accounts.
Maintain SLAs for all assigned daily tasks.
Perform research and reconciliation of financial transactions.
Work within banking platforms to process deposits, conduct account research, and support collections activities.
