Department: Estates and Facilities
Location: Birmingham - One Brindleyplace, Broad St, B1 2JB (On-Site)
Type of Contract: Permanent / Full Time
Salary: £29,000 - £32,000 DOE plus discretionary annual bonus
Our Vision: Changing Lives through Education
The Role: The Cleaning Supervisor is responsible for leading and supporting daily cleaning operations across GBS campuses to ensure safe, hygienic, and welcoming environments for students, staff, and visitors. The role combines hands-on duties with operational leadership, driving quality standards, statutory compliance, sustainability goals, and excellent service delivery.
Please note: This role is not eligible for sponsorship and requires a DBS!
What the Role Involves:
- Supervise and motivate cleaning operatives across shifts, ensuring high standards and compliance with cleaning procedures.
- Plan daily rotas and staffing, coordinating agency support when required.
- Oversee cleaning of classrooms, offices, libraries, washrooms, receptions, and external areas.
- Ensure compliance with colour‑coding, infection control, COSHH, and health & safety standards.
- Manage stock levels, order consumables, and complete monthly stocktakes.
- Carry out equipment checks, report defects, and maintain safe operation.
- Carry out general and deep-clean tasks, replenishing washroom and hygiene supplies.
- Assist with waste management and recycling processes.
- Prepare KPI reports and maintain accurate records for the Facilities Manager.
- Manage the training matrix, support inductions, and refresher training, and promote continuous improvement.
About You:
- Strong understanding of Health & Safety, COSHH, manual handling, and risk assessments.
- Knowledge of cleaning methods, materials, equipment, and quality standards.
- Excellent communication, organisation, and problem‑solving skills; able to prioritise and adapt.
- Experience with rotas, work allocation, audits, and compliance record‑keeping.
- Confident using email, MS Office, and basic IT systems.
- Practical knowledge of professional cleaning chemicals for different surfaces.
- Flexible, proactive, and able to work independently to meet service standards.
Desirable
- BICSc qualification or membership.
- IOSH Working/Managing Safely and First Aid at Work.
- Experience in education, public‑facing venues, or similar environments.
- Experience supporting waste reduction and sustainability initiatives.
What We Offer:
- Time off that fits your lifestyle - 33 days' annual leave (including bank holidays), 1-day extra day of leave per year of service (up to 5 days), and Buy/Sell additional holidays (up to 5 days)
- Opportunities for growth - Tuition reimbursement for career development courses, wide variety of training courses and support with FHEA application
- Pension Scheme and Flexible Benefits (via salary sacrifice) - Cycle to Work, Workplace Nursery, Tech, Health, Dental and Life Assurance schemes, Women's Health scheme (via Hertlity) and much more
- Discounts, Perks and Employee Assistance: Perks@Work discounts platform, Employee Assistance Programme (EAP), discounted gym membership, eyecare vouchers and much more
- Reward for your impact - annual salary increase reviews, annual discretionary bonus, £500 award employee referral scheme
Global Banking School is committed to safeguarding and promoting the welfare of our campus community. Due to the nature of this role, all employment offers are subject to satisfactory pre-employment checks, including verification of your legal right to work in the UK, receipt of professional references (which we will not contact without your prior consent), and a criminal records check.
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
