Director of Customer Success & Renewals

San Francisco, California, United StatesPosted 7 hours ago

Technology & IT

About the Role

Culture Amp in the United States is seeking a Director, Customer Experience (CX) Pod Leader to drive value, retention, and expansion across a shared book. You will lead a team of CS managers and renewals managers, co-owning revenue-focused priorities with a senior leader

The role requires co-leadership with revenue ownership, high-level collaboration with Sales and RevOps, and a commitment to building one unified GTM engine in a fast-growing, people-centric culture.

#J-18808-Ljbffr

What You'll Do

Culture Amp in the United States is seeking a Director, Customer Experience (CX) Pod Leader to drive value, retention, and expansion across a shared book.

You will lead a team of CS managers and renewals managers, co-owning revenue-focused priorities with a senior leader The role requires co-leadership with revenue ownership, high-level collaboration with Sales and RevOps, and a commitment to building one unified GTM engine in a fast-growing, people-centric culture.