Business Services & Consulting • all cities, IL 15
Store Operations Manager (15)
all cities, IL 15On-sitePosted 3 hours ago
Business Services & Consulting
About the Role
Store Operations Manager
As the Store Operations Manager, you will play a crucial role in leading and developing a diverse team to ensure exceptional service and operational excellence. You will be responsible for fostering a culture of quality in our cookie offerings, enhancing guest experiences, and driving sales growth. This is an exciting opportunity to make a significant impact in a dynamic retail environment.
Skills
Excel expertise Guest experience enhancement Inventory management Local marketing strategies MS Outlook proficiency Recognition program development Restaurant management Service quality leadership Staff development Team collaboration with MS Teams
Key Responsibilities
Hire, coach, and develop a diverse part-time staff including Shift Leaders, Cookie Crew, and drivers.
Lead service quality, guest experience, and maintain store cleanliness.
Establish a culture of excellence in cookie quality, service, and sales to support growth.
Manage and audit inventory with proper controls.
Create and execute local marketing initiatives.
Drive in-store recognition programs.
Requirements & Qualifications
3+ years of restaurant or retail management experience.
Able to work 2-3 mid-to-late shifts from Thursday to Sunday.
Benevolent leadership with a player-coach mindset.
Strong hospitality mindset with exceptional guest service skills.
Proficient with MS Outlook, Excel, MS Teams, and ATS experience.
Familiarity with commercial convection ovens is a plus.
Store Operations Manager
As the Store Operations Manager, you will play a crucial role in leading and developing a diverse team to ensure exceptional service and operational excellence. You will be responsible for fostering a culture of quality in our cookie offerings, enhancing guest experiences, and driving sales growth. This is an exciting opportunity to make a significant impact in a dynamic retail environment.
Skills
Excel expertise Guest experience enhancement Inventory management Local marketing strategies MS Outlook proficiency Recognition program development Restaurant management Service quality leadership Staff development Team collaboration with MS Teams
Key Responsibilities
Hire, coach, and develop a diverse part-time staff including Shift Leaders, Cookie Crew, and drivers.
Lead service quality, guest experience, and maintain store cleanliness.
Establish a culture of excellence in cookie quality, service, and sales to support growth.
Manage and audit inventory with proper controls.
Create and execute local marketing initiatives.
Drive in-store recognition programs.
Requirements & Qualifications
3+ years of restaurant or retail management experience.
Able to work 2-3 mid-to-late shifts from Thursday to Sunday.
Benevolent leadership with a player-coach mindset.
Strong hospitality mindset with exceptional guest service skills.
Proficient with MS Outlook, Excel, MS Teams, and ATS experience.
Familiarity with commercial convection ovens is a plus.
What You'll Do
Hire, coach, and develop a diverse part-time staff including Shift Leaders, Cookie Crew, and drivers.
Lead service quality, guest experience, and maintain store cleanliness.
Establish a culture of excellence in cookie quality, service, and sales to support growth.
