Technical Field Service Engineer
This position is a fully remote/field-based opening. You need to live in the assigned area, preferably close to Middlesbrough to Newcastle area.
Are you…
Interested in working for an international and diverse company?
Interested ina remote field-based role?
Interested in developing your career in the water industry?
If so, read on!
At Hach, we ensure water quality for people around the world. Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family-friendly organization that cares about its people just as it cares about the environment.
We recognize that people come with a wealth of experience and talent. If your experience is close to what you see listed here, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.
The Technical Field Service Engineer is responsible for supporting Hach's manufactured products within a customer setting, through their full life cycle from commissioning to preventative maintenance, to eventual repair and replacement. This position is part of the UK & Ireland customer service department. The role is fully remote, and all necessary equipment and company vehicles are provided.
In this role, a typical day will look like:
- Conducting commissioning, general service, repairs, maintenance functions and calibrations on equipment within customer premises primarily in the Middlesbrough to Newcastle area but at times extending their reach to support the UK occasionally. This will be undertaken under the direction of the UK-based centralized dispatch planning team.
- Interpretation of maintenance manuals, schematics, and application information to complete the relevant service-related activity. Being flexible to learn and develop your own skills from various forms of training medium.
- Managing your offsite administration duties such as effective stock control, technical support and relevant customer facing document production.
The essential requirements of the job include:
- A strong mechanical, electronic & electrical skillset with a relevant experience or further education qualification.
- At least 2 years' experience as field service technician or in a relevant instrumentation/calibration role.
- Willingness and flexibility to travel long distances and lodge away from home (~ 8-10 nights a month when required to fulfill required duties).
We offer:
- Professional onboarding and training options
- Powerful team looking forward to working with you
- Career coaching and development opportunities
- Work in an international environment where Diversity is part of normal business
- Benefits which include 24 days of vacation, Private Health insurance & Dental, competitive pension, company car and remote working travel expenses. Benefits via Zest such as Pension Salary Sacrifice, BUPA, Dental, Medicash Plan, Cycle to Work, etc.
Our work at Hach ensures water quality for people around the world.Our customer partnerships, passionate experts, and reliable, easy-to-use solutions make water analysis better—faster, simpler, greener, and more informative.As a member of our team, you'll get to make an immediate, measurable impact on a global scale, within industries from aviation to manufacturing to mining.You'll also be part of an environment that fosters career growth and professional development, with kindness at its core.
And you'll be part of our mission, which drives us to develop water quality solutions that protect the health and safety of all living things.
Hach is motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.
Technical Field Service Engineer
This position is a fully remote/field-based opening. You need to live in the assigned area, preferably close to Middlesbrough to Newcastle area.
Are you…
Interested in working for an international and diverse company?
Interested ina remote field-based role?
Interested in developing your career in the water industry?
If so, read on!
At Hach, we ensure water quality for people around the world. Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family-friendly organization that cares about its people just as it cares about the environment.
We recognize that people come with a wealth of experience and talent. If your experience is close to what you see listed here, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.
The Technical Field Service Engineer is responsible for supporting Hach's manufactured products within a customer setting, through their full life cycle from commissioning to preventative maintenance, to eventual repair and replacement. This position is part of the UK & Ireland customer service department. The role is fully remote, and all necessary equipment and company vehicles are provided.
In this role, a typical day will look like:
- Conducting commissioning, general service, repairs, maintenance functions and calibrations on equipment within customer premises primarily in the Middlesbrough to Newcastle area but at times extending their reach to support the UK occasionally. This will be undertaken under the direction of the UK-based centralized dispatch planning team.
- Interpretation of maintenance manuals, schematics, and application information to complete the relevant service-related activity. Being flexible to learn and develop your own skills from various forms of training medium.
- Managing your offsite administration duties such as effective stock control, technical support and relevant customer facing document production.
The essential requirements of the job include:
- A strong mechanical, electronic & electrical skillset with a relevant experience or further education qualification.
- At least 2 years' experience as field service technician or in a relevant instrumentation/calibration role.
- Willingness and flexibility to travel long distances and lodge away from home (~ 8-10 nights a month when required to fulfill required duties).
We offer:
- Professional onboarding and training options
- Powerful team looking forward to working with you
- Career coaching and development opportunities
- Work in an international environment where Diversity is part of normal business
- Benefits which include 24 days of vacation, Private Health insurance & Dental, competitive pension, company car and remote working travel expenses. Benefits via Zest such as Pension Salary Sacrifice, BUPA, Dental, Medicash Plan, Cycle to Work, etc.
Our work at Hach ensures water quality for people around the world.Our customer partnerships, passionate experts, and reliable, easy-to-use solutions make water analysis better—faster, simpler, greener, and more informative.As a member of our team, you'll get to make an immediate, measurable impact on a global scale, within industries from aviation to manufacturing to mining.You'll also be part of an environment that fosters career growth and professional development, with kindness at its core.
And you'll be part of our mission, which drives us to develop water quality solutions that protect the health and safety of all living things.
Hach is motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.
