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Overview

Company
Vodafone
Location
all cities, WA 48
Employment type
On-site
  • Sales Director (48)
  • Project Manager - Engineering Design - Data Center (48)
  • PC-12 First Officer - Legacy Crew (48)
  • Environmental Regulatory Counsel (48)
  • Director, Enterprise Sales (48)
  • Assistant Vice President, Employment Counsel (Remote) (29)
Back to Jobs
V
VodafoneVerified Employer

Business Services & Consulting • all cities, WA 48

VodafoneThree - Customer Technical Authority (48)

all cities, WA 48On-sitePosted 19 hours ago
Business Services & Consulting

About the Role

VodafoneThree - Customer Technical Authority

Aggregate function: Vodafone Business Business Area: Local Vodafone Business Unit Posting Country: United Kingdom Date Posted: 24 Jun 2026 Full Time / Part Time: Full Time Contract Type: Permanent

Location: Location Independent Worker +Travel to Customer Sites Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week – Monday to Friday

Who We Are We're here to build a network the UK can count on – one that connects people, places and potential.Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built – today.We're creating more than the UK's best network.We're helping close the digital divide, empower communities and drive meaningful progress.We believe that everyone should feel they belong.

Whoever you are and whatever your story, there's space for you here.We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.You'll join a team that genuinely cares – about each other, about our customers, and about the future we're building.From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree Join us and you'll be at the heart of change.That means building responsibly, investing sustainably and creating opportunities that last.We're not just expanding connectivity; we're reimagining what a connected nation looks like.With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.You'll work on real challenges, with real impact, across every corner of the country.Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

We move at pace, because what we're building matters – and we're learning as we go.We're proud of the progress we've made, but we're just getting started.Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions.We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.

What You'll Do As a Technical Champion for your nominated customer, you'll act as a trusted expert and advocate, representing their needs internally within VodafoneThree while supporting Sales and Service Management to deliver the best possible outcomes.You'll bring deep technical expertise and a strong understanding of the customer's services, solutions and infrastructure, enabling you to provide clear, confident consultancy to both internal stakeholders and customers in real or near real-time.

Playing a key role across the full service lifecycle, you'll support everything from operational readiness and integration through to ongoing service support, ensuring a seamless experience.You'll also proactively identify opportunities to enhance and improve services, driving continuous improvement and delivering real value for the customer.

Who You Are In-depth technical knowledge of Telecommunication products and services. In-depth intimate knowledge of customer services. In-depth knowledge of BAU operational support teams within the business. Experience of supporting a customer's in-life technical requirements into an organisation, while considering KPIs, SLAs and long-term objectives etc. Experience of ensuring service improvements/enhancements are owned and driven to improve the overall customer and internal stakeholder's experiences.

We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website for guidance.

VodafoneThree - Customer Technical Authority

Aggregate function: Vodafone Business Business Area: Local Vodafone Business Unit Posting Country: United Kingdom Date Posted: 24 Jun 2026 Full Time / Part Time: Full Time Contract Type: Permanent

Location: Location Independent Worker +Travel to Customer Sites Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week – Monday to Friday

Who We Are We're here to build a network the UK can count on – one that connects people, places and potential.Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built – today.We're creating more than the UK's best network.We're helping close the digital divide, empower communities and drive meaningful progress.We believe that everyone should feel they belong.

Whoever you are and whatever your story, there's space for you here.We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.You'll join a team that genuinely cares – about each other, about our customers, and about the future we're building.From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree Join us and you'll be at the heart of change.That means building responsibly, investing sustainably and creating opportunities that last.We're not just expanding connectivity; we're reimagining what a connected nation looks like.With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.You'll work on real challenges, with real impact, across every corner of the country.Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

We move at pace, because what we're building matters – and we're learning as we go.We're proud of the progress we've made, but we're just getting started.Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions.We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.

What You'll Do As a Technical Champion for your nominated customer, you'll act as a trusted expert and advocate, representing their needs internally within VodafoneThree while supporting Sales and Service Management to deliver the best possible outcomes.You'll bring deep technical expertise and a strong understanding of the customer's services, solutions and infrastructure, enabling you to provide clear, confident consultancy to both internal stakeholders and customers in real or near real-time.

Playing a key role across the full service lifecycle, you'll support everything from operational readiness and integration through to ongoing service support, ensuring a seamless experience.You'll also proactively identify opportunities to enhance and improve services, driving continuous improvement and delivering real value for the customer.

Who You Are In-depth technical knowledge of Telecommunication products and services. In-depth intimate knowledge of customer services. In-depth knowledge of BAU operational support teams within the business. Experience of supporting a customer's in-life technical requirements into an organisation, while considering KPIs, SLAs and long-term objectives etc. Experience of ensuring service improvements/enhancements are owned and driven to improve the overall customer and internal stakeholder's experiences.

We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website for guidance.

What You'll Do

VodafoneThree - Customer Technical Authority Aggregate function: Vodafone Business Business Area: Local Vodafone Business Unit Posting Country: United Kingdom Date Posted: 24 Jun 2026 Full Time / Part Time: Full Time Contract Type: Permanent Location: Location Independent Worker +Travel to Customer Sites Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week – Monday to Friday Who We Are We're here to build a network the UK can count on – one that connects people, places and potential.
Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built – today.
We're creating more than the UK's best network.
We're helping close the digital divide, empower communities and drive meaningful progress.

Skills & Technologies

Business Services & Consulting

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