Overview

Company
Mercy
Location
Fort Smith, Arkansas, United States
Mercy

Healthcare & Caregiving • Fort Smith, Arkansas, United States

Clinical Supervisor - Med Tele (5200/5400) Nights

Fort Smith, Arkansas, United StatesPosted 2 hours ago
Healthcare & Caregiving

About the Role

Find your calling at Mercy!

The Clinical Supervisor ensures the delivery of safe, high-quality, and cost-effective patient care through effective staffing, resource management, and collaboration with interdisciplinary teams. This role supports patient flow, oversees daily operations, and promotes a positive, accountable work environment aligned with Mercy’s mission and service standards.

Position Details:

Key Responsibilities

  • Oversees patient care delivery using the nursing process and ensures coordination of care based on patient needs and staff competency
  • Ensures appropriate staffing levels and collaborates on patient flow and bed management
  • Serves as a leader, mentor, and role model; provides feedback, coaching, and accountability
  • Promotes a positive work environment and staff engagement through shared governance and recognition
  • Communicates effectively with leadership, staff, and providers; escalates issues as needed
  • Supports regulatory compliance, policy adherence, and accreditation standards
  • Participates in performance improvement, quality initiatives, and root cause analyses
  • Addresses patient concerns and supports service recovery to improve satisfaction

Qualifications

Education:

  • Graduate of an accredited nursing program
  • Preferred: Bachelor of Science in Nursing (BSN)

Licensure:

  • Current RN license

Experience:

  • 3–5 years of hospital nursing experience
  • Previous supervisor or charge experience.

Certifications:

  • AHA Healthcare Provider (required or within probation)
  • TNCC, ACLS, and ENPC or PALS (as applicable)

Skills

  • Strong clinical and leadership skills
  • Effective communication and problem-solving
  • Ability to support staff development and ensure quality patient care

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.


keyword(s): nursing leadership, RN, Clinical Supervisor, Nurse Supervisor
nursing leadership, RN, Clinical Supervisor, Nurse Supervisor

What You'll Do

Oversees patient care delivery using the nursing process and ensures coordination of care based on patient needs and staff competency
Ensures appropriate staffing levels and collaborates on patient flow and bed management
Serves as a leader, mentor, and role model; provides feedback, coaching, and accountability
Promotes a positive work environment and staff engagement through shared governance and recognition
Communicates effectively with leadership, staff, and providers; escalates issues as needed
Supports regulatory compliance, policy adherence, and accreditation standards

Skills & Technologies

Healthcare & Caregiving