Community Manager (Contract | Remote | Approx. 10 hrs/week) Overview Seeking a Community Manager with 3-5 years of experience supporting social media engagement, online communities, and audience interactions. This role focuses on daily community management, content development, engagement monitoring, and relationship building across social platforms. The ideal candidate is a strong communicator who can represent the brand authentically while collaborating closely with internal stakeholders.
Key Responsibilities - Monitor and respond to social media comments, mentions, and direct messages.
- Create and publish engaging social content aligned with brand voice and guidelines.
- Foster meaningful conversations and build relationships with online communities.
- Track community feedback, engagement trends, and audience sentiment.
- Identify opportunities to increase engagement and strengthen brand advocacy.
- Escalate sensitive issues and customer concerns following established processes.
- Maintain engagement reports, activity logs, and community insights.
- Collaborate with internal teams through Slack and other communication tools.
- Support community-focused campaigns, initiatives, and social programs.
Requirements - 3-5 years of experience in community management, social media management, digital marketing, or a related field.
- Strong copywriting and written communication skills.
- Experience managing and engaging online communities across social platforms.
- Familiarity with social media management, scheduling, and monitoring tools.
- Understanding of social media best practices and audience engagement strategies.
- Ability to analyze community feedback and identify key trends.
- Strong organizational skills with the ability to manage multiple priorities.
- Ability to work independently in a remote environment.
- Collaborative mindset and experience working cross-functionally with internal teams.
Preferred Qualifications - Experience supporting brand or customer-facing communities.
- Familiarity with social listening and community reporting tools.
- Experience working with B2B, technology, consumer, or professional services brands.
- Basic understanding of social analytics and performance reporting.
Pay Details: $20.00 to $25.00 per hour
Search managed by: Grayson Wilkes
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
