LHH Recruitment Solutions is searching for an Account Manager-Commercial Lines for a direct hire opportunity in Franklin, VA.
About the Role - Works closely with risk advisors and other Towne personnel on all aspects of client service, marketing, and renewal.
- Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and Towne colleagues, resulting in a rate of account retention that meets or exceeds expectations.
- Answers telephone calls from insured customers and enquires about endorsement requests, cancellations, remarkets/rewrites, claims, and other service inquiries.
- Utilizes sales and customer service skills to listen effectively, build rapport, develop needs, provide solutions, and improve client policy retention.
- Effectively utilizes selected third-party systems for customer handling (e.g., carrier sites, Applied Epic).
- Ensure that all endorsements, audits, cancellations, claims, finance agreements, certificates, and other customer requests are handled in an accurate and timely manner according to procedures.
Skills and experience you'll need: A successful candidate will have an active P&C license or ability to obtain upon hire and prior experience in the commercial lines insurance industry, as well as the following:
- Excellent oral and written communication skills.
- Strong attention to detail, organization, and prioritization skills.
- Computer skills (Word, Outlook, Excel).
Bonus points if you have: - 3+ years of experience in commercial lines account management.
- Experience with agency management systems, preferably Applied Epic.
$45K-60K
If interested in this Account Manager-Commercial Lines role, please apply below.
Pay Details: $45,000.00 to $60,000.00 per year
Search managed by: Heidi Mason
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
