Chief AI Growth & Retention Architect

San Francisco, California, United StatesPosted 4 hours ago

Technology & IT

About the Role

Broccoli AI is seeking a Head of AI Success in San Francisco to architect and scale an AI-powered customer success engine. You’ll drive retention, expansion, and on-time value, building scalable systems for health scoring, segmentation, and revenue-driven playbooks.

You’ll lead cross-functional teams across Success, Deployment, and Support, leverage AI to automate workflows, and align CS as a revenue function in a fast-moving startup backed by notable investors.

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What You'll Do

Broccoli AI is seeking a Head of AI Success in San Francisco to architect and scale an AI-powered customer success engine.

You’ll drive retention, expansion, and on-time value, building scalable systems for health scoring, segmentation, and revenue-driven playbooks.