Overview

Company
Parkland Community Health Plan
Location
Dallas, Texas, United States
Employment type
On-site
Parkland Community Health Plan

Business Services & Consulting • Dallas, Texas, United States

Bilingual Contact Center Specialist (Spanish) - Part-Time

Dallas, Texas, United StatesOn-sitePosted 11 hours ago
Business Services & Consulting

About the Role

Parkland Health & Hospital System is seeking a part-time Call Center Representative to identify caller needs, verify information, and route calls to the appropriate site. The role requires bilingual Spanish skills and thorough English communication, with emphasis on high-quality customer service.

The position emphasizes effective listening, rapid information gathering, and teamwork within Parkland’s call center, using multiple software applications to support prompt routing and communication.

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What You'll Do

Parkland Health & Hospital System is seeking a part-time Call Center Representative to identify caller needs, verify information, and route calls to the appropriate site.
The role requires bilingual Spanish skills and thorough English communication, with emphasis on high-quality customer service.
The position emphasizes effective listening, rapid information gathering, and teamwork within Parkland’s call center, using multiple software applications to support prompt routing and communication.
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Skills & Technologies

Business Services & Consulting