Chief Retail Officer: Growth & Member Experience Leader
El Paso, Texas, United StatesPosted 20 hours ago
Finance & Banking
About the Role
FirstLight Federal Credit Union seeks a Senior Chief Retail Officer to lead its retail banking organization from the Administration Building in El Paso, TX. The CRO will drive a unified retail strategy aligned with FirstLight's mission and growth objectives while overseeing multichannel delivery, digital and IRIS services, and member experience.
The role requires a decade of senior leadership in financial services, with a track record in growth, operational excellence, risk management, and team
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What You'll Do
FirstLight Federal Credit Union seeks a Senior Chief Retail Officer to lead its retail banking organization from the Administration Building in El Paso, TX.
The CRO will drive a unified retail strategy aligned with FirstLight's mission and growth objectives while overseeing multichannel delivery, digital and IRIS services, and member experience.
The role requires a decade of senior leadership in financial services, with a track record in growth, operational excellence, risk management, and team #J-18808-Ljbffr