Business Services & Consulting • Parsippany-Troy Hills, New Jersey, United States
Inbound Patient Support & Appointment Specialist
Parsippany-Troy Hills, New Jersey, United StatesOn-sitePosted 9 hours ago
Business Services & Consulting
About the Role
MLM Hearing, LLC seeks an inbound customer service representative in Parsippany, NJ to deliver high-level support and generate appointments using scripted guidance. You will manage customer information in the CRM and collaborate with clinical staff to ensure smooth patient interactions.
The role requires 2+ years of call center experience, strong communication skills, and proficiency with MS Word/Excel. Schedule is Monday–Friday with occasional Saturday coverage; comprehensive benefits are
#J-18808-Ljbffr
What You'll Do
MLM Hearing, LLC seeks an inbound customer service representative in Parsippany, NJ to deliver high-level support and generate appointments using scripted guidance.
You will manage customer information in the CRM and collaborate with clinical staff to ensure smooth patient interactions.
The role requires 2+ years of call center experience, strong communication skills, and proficiency with MS Word/Excel.
Schedule is Monday–Friday with occasional Saturday coverage; comprehensive benefits are #J-18808-Ljbffr
