Overview

Company
Salesforce, Inc.
Location
Boston, Massachusetts, United States
Employment type
On-site
Salesforce, Inc.

Business Services & Consulting • Boston, Massachusetts, United States

VP, Life Sciences Customer Success

Boston, Massachusetts, United StatesOn-sitePosted 9 hours ago
Business Services & Consulting

About the Role

Salesforce.com, inc. is seeking a dynamic and experienced Vice President, Customer Success to lead our premium Life Sciences portfolio.

You will coach, scale, and empower a team of Customer Success Managers to drive adoption, retention, and expansion within large pharma, biotech and medical device accounts. As a strategic executive, you will own health metrics, customer outcomes, and executive relationships, guiding the Signature Success framework and leveraging AI-driven insights to deliver ROI

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What You'll Do

Salesforce.com, inc.
is seeking a dynamic and experienced Vice President, Customer Success to lead our premium Life Sciences portfolio.
You will coach, scale, and empower a team of Customer Success Managers to drive adoption, retention, and expansion within large pharma, biotech and medical device accounts.
As a strategic executive, you will own health metrics, customer outcomes, and executive relationships, guiding the Signature Success framework and leveraging AI-driven insights to deliver ROI #J-18808-Ljbffr

Skills & Technologies

Business Services & Consulting