Seasonal Assistant Store Manager – Toy Shop | Antioch, ILLINOIS

Seasonal Assistant Store Manager – Toy Shop

About RSM&

We're a 30-year-old experiential marketing agency that partners with major retailers to bring brands to life through memorable, real-world experiences.

About the Role:

We’re looking for a dependable, hands-on Seasonal Assistant Store Manager to lead a temporary holiday Toy Shop. This is a short-term seasonal opportunity where you’ll support daily store operations, assist the Store Manager, and help keep the store customer-ready throughout the program.

Primary Responsibilities:

• Support the Store Manager with day-to-day store operations and serve as an additional point of support for the team as needed
• Greet customers, answer basic product and store questions, help shoppers locate items, and refer policy or product issues to the Store Manager
• Operate the approved POS when assigned, accurately processing merchandise, permitted payments, and receipts while following transaction-control and fraud-prevention measures
• Facilitate the “make-and-take” activity by explaining instructions, distributing materials, managing the queue, and resetting and sanitizing the area; engage participants appropriately throughout activity
• Maintain full, front-facing shelves; recover and organize merchandise, identify low-stock items, and assist with product replenishment coordinated through the Store Manager and associates
• Support opening tasks, including product recovery, shelf straightening, signage checks, supply setup, register readiness, and final inspection; support closing through returns-to-shelf, activity cleanup, supply organization, vacuuming, trash removal, and next-day preparation
• Follow all safety, incident-reporting, loss-prevention, dress-code, mobile-device, and customer-service requirements, rotating duties as traffic, activity demand, breaks, and business needs change

Preferred Experience & Qualifications:

• Customer-service, retail, hospitality, or cashier experience preferred
• Comfort and experience using a POS system and handling transactions preferred
• Friendly, energetic, patient, and comfortable engaging customers of all ages in an open retail environment required
• Dependable, detail-oriented, team-focused, and able to learn weekly activity instructions and product information required
• Previous experience supporting or leading a team in a retail, hospitality, or customer-facing environment preferred

Additional Details:

Employment Type: Seasonal, Full-Time

Program Dates: November 4, 2026 - December 27, 2026

Schedule: Approximately 40 hours per week

Store Hours of Operation: Wednesday - Sunday, 11:00AM - 7:00PM (Local Time)

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