Head of Member Success & AI-Driven Ops

Oakland, California, United StatesPosted 10 hours ago

Business Services & Consulting

About the Role

Honey Homes is seeking an experienced Manager of Member Success to own the day-to-day performance of our Member Success organization. You will build systems, tools, and processes to deliver exceptional member experiences at scale while leading a hands-on, high-performing team.

You will drive AI automation efforts, develop dashboards, and own strategic initiatives across multiple operational workflows to improve member outcomes and business results.

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What You'll Do

Honey Homes is seeking an experienced Manager of Member Success to own the day-to-day performance of our Member Success organization.

You will build systems, tools, and processes to deliver exceptional member experiences at scale while leading a hands-on, high-performing team.